SUMo : Keep your software up to date

I'm looking for the new icon set.
Here is my proposal. Please feel free to comment :

http://www.kcsoftwares.com/bugs/view.php?id=2021

 

seems good

 

Hi Kyle,

I understand a new desktop icon is needed, but why change all other icons?
I think the current default icons are just fine.

Regarding your proposal:

Main icon:
It's OK, and I'm getting used to it.
However, CD disks as program media may become more and more obsolete, so in a little while the icon may look rather outdated.

Check:
It's OK, but I don't see why there's any need for it.
I think the current default icon is just fine.

Scan:
It's OK, but I don't see why there's any need for it.
I think the current default icon is just fine.

Add:
It's OK, but I don't see why there's any need for it.
I think the current default icon is just fine.

Delete:
It's OK, but I don't see why there's any need for it.
I think the current default icon is just fine.

Ignore:
It may be OK, but I don't see why there's any need for it,
I think the current default icon is just fine, and perhaps the current default icon is better.

Get Update:
Of the two suggestions, I like the blue box (blue cube) better than the wooden box.
However, I think the current default icon is just fine, and I don't see why there's any need to choose a new alternative.

OK / Minor / Major:
The OK/check icon is fine - but what is it's intention?
What is the current default icon for it?
Why would the new OK/check icon be better than the current default icon for it?

OK / Minor / Major:
The other two are twice the same alert/warning icon.
What is it's intention?
What is the current default icon for it?
Why would the new alert/warning icon be better than the current default icon for it?


Best regards

 

Dear Kyle,


I just sent this SUMo Beta Report to KC Softwares support:

[SUMo] Beta Report for Eraser by The Eraser Project v 6.0.10.2620 - SUMo reports Update available (6.1.0.2945)
Eraser 6.1.0.2945 is not a regular update, and not even a beta, but a Nightly Build.
http://eraser.heidi.ie/download.php
hXXp://eraser.heidi.ie/download.php?id=291

However, I'm not sure if you'll receive my e-mail, as I mentioned here at the forum - there was, or perhaps still is, something wrong with the KC Softwares mail server.
Last week and a couple of weeks ago, I posted SUMo Beta Reports and I got "Undelivered Mail Returned to Sender" messages back:
Action: failed
Status: 4.4.1
Connection timed out


And there is more.

The issue that I mentioned earlier is back, this time with the SUMO notification for Eraser 6.1.0.2945.

The issue is that SUMo seems to 'forget' reported Eraser betas as being beta, even when previously they have been successfully tagged as beta.

I mentioned that issue before, by e-mail, and here in the SUMo forum thread:
https://www.wilderssecurity.com/showthread.php?p=2225284#post2225284
https://www.wilderssecurity.com/showthread.php?p=2225991#post2225991

Last week, Eraser 6.1.0.2945 was reported as beta.
Subsequently, KC Softwares correctly tagged Eraser build 6.1.0.2945 as beta.
SUMo Check no longer indicated "Eraser update available 6.1.0.2945". So that was OK.

However, today, "Eraser update available 6.1.0.2945" re-appeared with SUMo Check.
For some reason, SUMo seems to have 'forgotten' that Eraser build had already been tagged as beta.

I noticed the same phenomenon several times over the last months with several other Eraser builds, betas keep on re-appearing as regular updates, while they have already been reported and successfully tagged as betas.
SUMo seems to 'forget' certain program builds have already been reported and tagged as beta.

I absolutely don't mind reporting software updates as being betas, but it is getting rather frustrating that the same betas keep on re-appearing as regular updates, while they have been reported and tagged as betas already.
I suppose you can imagine how this can be frustrating.

Can you tell me, please -
What is the cause of the fact that the same Eraser builds keep on re-appearing as regular updates, while they have been reported and tagged as betas already?
Can you explain what is causing this phenomenon?
And is there a way to fix this issue?

I thought this issue was fixed a while ago, but it seems it wasn't.


Best regards

 

Thank you !

 

Thank you !

To me, "buttons icons" looks outdated and need a fresh design. You're right, blue box will be more user friendly.

I'll try to publish a test version asap with this selection of icons in order to play with it and make your mind.

 

Hi !

First of all : thank you so much for reporting beta ! Active users like you are the key for SUMo performance and reliability.

Regarding your email : i've just checked and it was still in the pile of emails to be analysed and transmitted to the database processing. Your beta version has now been successfully tagged as beta.

Concerning the "forgotten" beta problems, that's kindda new to me. One possibility is :
- We now have 2 servers (main & alternate) in order to cope with the server outage we had to face a few weeks ago
- ... the consequence is that "beta" tables are fully duplicated and not synchronized
- Should a beta be tagged on one server only (by my mistake), if you SUMo connects to main server on day one, it will successfully discard it (because of beta status)
- But if you connect on day 2, and your SUMo has to connect on the alternate server, then this version *might* be returned as current by server.

Should this happen again, please let me know asap and i'll launch a server audit.

Thank you !

 

OK, thanks, I understand.
By the way, I think it would be nice if you got somewhat more feedback regarding your icons selection. Perhaps you could also mention it at your own SUMo forum at kcsoftwares.com (or other fora where you're active)?

Best regards

 

Thanks very much for your attention, Kyle.

But if I'm not mistaken, the trouble with SUMo 'forgetting' reported Eraser betas as being beta when previously successfully tagged as beta, started before you set up the second server.
The first time I reported this issue by e-mail was on May 1st, and at the forum May 4th. But the phenomenon had been going on over the previous month, or months, with several Eraser builds. So that was before you set up the second server. I guess there's something else the matter with those recurring Eraser betas.

Anyway, the first time it happens again, I'll let you know.

Best regards

 

It happen again with cFos too.

 

Do you mean SUMo 'forgetting' reported cFos betas as being beta when previously successfully tagged as beta?
If so, could you mention which cFos software? (I notice cFos offers various software.)
Thanks for reporting. I hope this will be helpful to Kyle.

 

Yes currently it is at cFos 9.04.2051 final but SUMo keeps reporting, even without the beta versions checked in options to detect, that the latest version is cFos 9.5.2066.0 which is a beta.

 

Firstly, as I asked, could you specify which cFos software?
I notice cFos offers various software, see:
http://www.cfos.de/en/index.htm

Secondly, have you reported the cFos version as beta?
You do so by right-clicking the item, choosing Report Beta, and sending an e-mail to KC Software support.
This mechanism utilizes the installed e-mail client, but alternatively you can choose to use your webmail to report to the same KC Software support address.

If you haven't reported the cFos version as beta, that's the first thing to do.
If you have reported the cFos version as beta, in a little while (give it 24 hours) it will be tagged as beta in the SUMo database and it will no longer be presented as a regular update.

Only when after reporting as beta and it being successfully tagged as such subsequently the same cFos beta is later presented as a regular update again, so SUMo seems to have 'forgotten' the reported cFos beta as being beta when previously successfully tagged as beta, only then we're talking about the same phenomenon that I reported.

For now, I'm not sure what exactly it is that you mean.

 

Kyle, sorry to post on here, but I can't seem to get the email on SuMo to work - when I click email under "Help>About>Email, it just goes to Google Chrome Browser - not to my Thunderbird EMail. This also is true of attempting to send you an email to Report Error or to Report Beta. What have I done to cause something like this? Everything else seems to be working properly. I am very confused how this is happening. Appreciate your help.

 

Hi JohnBurns,
I hope Kyle can address your problem.
But in case that would take some time, you can e-mail directly from Thunderbird, using the "General questions" or "Technical support" address mentioned at the KC Softwares contacts page:
http://www.kcsoftwares.com/?contacts

 

Thanks - will do that. I am embarrassed as it appears to be something I did - my XP pc is ok, but this one, Windows 8 is not connecting properly. Appreciate your suggestion.

UPDATE: Now I am embarrassed - further investigation indicated no email links were opening properly When I checked defaults on Thunderbird, I someway had changed them. Once I corrected that, everything is ok now. It wasn't SuMo's problem at all - but my own dumb actions. Thanks for the consideration of trying to help this dummy.

 

FP (EMET 4) ?



Already fixed ?
Good.
TH.

 

You're not a dummy! - Everyone makes mistakes, now and again.
I'm glad you found out what was wrong and were able to fix it. Great!

 

Dear Kyle,

June 16th, 2013, I wrote:

See my full June 16th, 2013 post.


June 17th, 2013, you replied:

See your full June 17th, 2013 reply.


Well, it happened again:
SUMo reports update available for Eraser v6.0.10.2620, update available v6.1.0.2945.

But Eraser 6.1.0.2945 is not a regular update, but a nightly build, lets call it beta.
See http://eraser.heidi.ie/download.php

Eraser 6.1.0.2945 was already reported and successfully tagged as beta before,
but now SUMo 'forgot' about that,
again, for the second time for this version,
and for about the 10th time for all Eraser beta versions over the past months.

For full details, please see my June 16th, 2013 post.


Best regards

 

Regarding what I reported yesterday -
in the meantime, Eraser 6.1.0.2945 is no longer shown as an available update, no longer shown as current, so I guess it's tagged as beta again,
so I don't know if there's still any way to find out what happened yesterday, why SUMo had 'forgotten' that Eraser 6.1.0.2945 was already reported and tagged as beta before.

Best regards

 

This is a modified version of the e-mail message that I sent KC Softwares Support, last evening.

[SUMo] Error Report for System Information by Topala Software Solutions v 4.4.0.6 - SUMo reports Update available (2012.10.4.0)


SUMo reports System Information for Windows (SIW) v 2012.10.4.0 as the current version of System Information for Windows by Topala Software Solutions.
See: http://www.kcsoftwares.com/sumo/vie...tion&Company=Topala Software Solutions&prot=2
However, that is not correct.

System Information for Windows (SIW) v 2012.10.4.0 is not the current version of System Information for Windows by Topala Software Solutions.
System Information for Windows (SIW) 2013 v 4.4.0514 is the current version of System Information for Windows by Topala Software Solutions, for both the free and the commercial versions.
See: http://www.gtopala.com/siw-download.php

System Information for Windows (SIW) 2013 v 4.4.0514 installs the file siw.exe 4.4.0.6 System Information by Topala Software Solutions, which is the file version that is detected by SUMo.


So, the SUMo database for System Information for Windows (SIW) by Topala Software Solutions needs an adjustment.
Not version 2012.10.4.0 is the newest and current version, but version 4.4.0.6 (installed by 4.4.0514) is the newest and current version.

And consequently, System Information for Windows (SIW) v 2012.10.4.0 is not an update to System Information for Windows (SIW) 4.4.0.6/ 4.4.0514.



Best regards

 

Sorry for my late answer... i've bee nvery busy these days and missing the Forum notification.
I'll do my best to come back here for a full + detailed answer by this week end !

Thanks for your patience.
Thanks for enjoying SUMo

 

Thank you, Kyle.

Regarding my post concerning System Information for Windows (SIW),
since then, I uninstalled and abandoned SIW, because the application had some disappointing characteristics (it lost its desktop icon, which proved to be unrepairable, and also uninstallation was quite troublesome).
So if you should correct the SIW version issue that I mentioned, I won't be able to confirm, as I no longer have SIW installed on my system.
(By the way, now it seems that Topala stopped offering the free SIW Home Edition. The portable version by PortableApps is still free, but that is a rather old version, that's the 2011.10.29 version.)


Best regards

 

This is greatly off-topic regarding SUMo, but nonetheless, concerning Topala SIW:
I don't know what is Gabriel Topala's plan regarding the free SIW Home Edition, but the page where it can be downloaded is still there, so I found out:
http://www.gtopala.com/siw/update-freeware.php
However, I have found no way to navigate to that page from the Topala SIW homepage or its subpages.
The Download SIW Home Edition page seems to be hidden, whether that is intended or not, I can not tell.

So far this Topala SIW off-topic.

 

Fixed. Too bad they changed their numbering system...