Hitman Pro Support and Discussion Thread

Hi

Can you check this see my 2 pictures

 

Thanks. Fixing it!

 

@Mops21

Nice desktop

 

Thnank you very much both

Nice desktop how

 

Your interest in........AVG is quite obvious.

 

US Porno Filme - well done

 

Firstly, I want to say that Hitman is a great anti-malware tool. Some days ago, it was the only one able to really eradicate a bad bootkit on someone else machine. It cleaned all the mess and, after some reboots, put it back on feet like it was before the infection (I had to use the clever CTRL key trick). Thanks for that.

But I have a little problem. When I start HM, it will update itself ok and perform a scan as usual. But if I right-click on a file, any file, it will always return "No internet connection. Waiting for internet connection." And then will start a 5;00 minutes decompt. And at the end, it only states that there is no internet connexion.

(win7 x64)

edited to correct some bad spellings.

 

How about running Hitman Pro in Sandboxie?

Can Hitman Pro scan the whole computer for malware if it is running in a sandbox created by Sandboxie?

 

Re: How about running Hitman Pro in Sandboxie?

Yes, but it wouldn't be able to remove any or fix the system. Why would you ever do that?

 

When you do a scan and then click "Ignore" next to an item on the results page, is it then supposed to ignore that result on future scans? In my case that doesn't happen.

 

No, it means that no action (delete/clean/replace/quarantine) will be taken. So it won't ingore the result in future scans.

If you think you have got a false positive it might be worth checking which cloud partner is causing it and reporting that and the file (md5) here in this thread.

 

@ erikloman

Re the IGNORE "feature"

I suggest in future there should be an option to make Ignore do just that, = permanently IGNORE. The amount of times i've had keep clicking it, & also CANCEL so known SAFE files don't get uploaded, i've lost count of. And as i have numbers of such files, it's a BIG pain in the you know what, plus a waste of my precious paid for wireless bandwith.

Can you please do that ?

*

And the other 2

 

Thanks for both responses.

Yes, I definitely think this should be in there and is probably even expected by a lot of people based on experience with other programs.

I'll give one example of where this happens: opera.dll, a 12MB support file for Opera that I patch myself with each release to change one of its features. HMP thinks that's suspicious, probably rightly so, uploads it and then flags it. Dealing with this every single time is wearying.

 

Unfortunately stumbled upon a machine infected with new TDSS that hitmanpro detects but it ends up crashing. Was just using hitman for detection. TDSS killer 2.5.1 doesn't even see it.

 

The new tdss is tdl4 and not tdl3 imo

 

I just want to share my little experience.
I got a computer with rogue that blocks every single program from starting (telling me it's infected). So I just though that I should give HP a try. I couldn't download it in normal mode, so I went to safe one. After downloading, I installed it with into computer and went back to normal mode. Holding CTRL and opening HP solved the problem Rogue didn't have a chance against it ^^

 

Yes but that's how hitman pro has been reporting it.

 

LOL at Porno Filme, Pornstars !

 

Can I report an FP here? HMP constantly says that FastStone Image Viewer is suspicious. I hit Report this file as safe but it seems not to "report it as safe". It's been a month now. The VT links are here

http://www.freeimagehosting.net/uploads/ea925bf93c.jpg

FSViewer


~ VirusTotal Results Link Removed per Policy ~

 

Sorry about the links. Images here instead. Thank you

 

Big companies called the new stuff TDL4. But the rootkit filtering technology (to stay hidden/undetected on a computer) is the same as TDL3. That is why Hitman Pro says its TDL3. Other vendors call it Alureon, Olmarik, TDL, TDSS, etc.

 

Thanx for clearing that up...but i was just saying what i know..wasnt accusing hmp or telling it wrong

 

While on the subject of malicious miniport filtering, we are working on some new cloud assisted antirootkit technology that will be released in the next version of Hitman Pro (3.5.9).

Hitman Pro will be able to detect and remove additional rootkits (like new variants of Mebroot/Sinowal) that juggle with the low-level hardware device driver objects. I hope we can release a beta this week.

 

cool thanks eirik

 

I've come across several computers with mebroot/sinowal, this will be a great addition to hitman pro! Even though the computer had deepfreeze it would zip right through. Can't wait for that!