UPDATE PROBLEM ON BETA 2.7

Discussion in 'ESET NOD32 v3 Beta Forum' started by Taxidermist666, Nov 8, 2006.

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  1. Taxidermist666

    Taxidermist666 Registered Member

    Joined:
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    Posts:
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    Hi All,
    Have just installed NOD 32 Beta 2.7 having never used NOD before installation A OK but get the following message when trying to update.Have tried uninstalling and removing all traces manually and then re installing but still won't work HELP ??

    Time Module Event User
    08/11/2006 16:43:05 Update Error occurred while updating program modules (Cannot replace the current file. Check the system TEMP and TMP variables.)

    System information is as follows
    NOD32 antivirus system information
    Virus signature database version: 1.1836 (20061026)
    Dated: 26 October 2006
    Virus signature database build: 8289

    Information on other scanner support parts
    Advanced heuristics module version: 1.039 (20061026)
    Advanced heuristics module build: 1125
    Internet filter version: 1.002 (20040708 )
    Internet filter build: 1013
    Archive support module version: 1.050 (20060926)
    Archive support module build version: 1176

    Information about installed components
    NOD32 For Windows NT/2000/XP/2003/x64 - Base
    Version: 2.70.9 Beta
    NOD32 For Windows NT/2000/XP/2003/x64 - Internet support
    Version: 2.70.9 Beta
    NOD32 for Windows NT/2000/XP/2003/x64 - Standard component
    Version: 2.70.9 Beta

    Operating system information
    Platform: Microsoft Windows XP
    Version: 5.1.2600 Service Pack 2
    Version of common control components: 5.82.2900
    RAM: 511 MB
    Processor: Intel(R) Pentium(R) 4 CPU 1.90GHz (1893 MHz)


    Any help most appreciated......
     
  2. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    Hi Taxidermist666 welcome to Wilders.

    Do the following files exist?

    C Drive> Windows> Temp

    C Drive> Documents and Settings> (User Name) XXXXXX> Local Settings> Temp

    Do the "Temp and TMP" folders exist in "Environmental Variables" when you right click on My Computer as per the screenshots found in THIS LINK

    When you then navigate to the folders mentioned in "Environmental Variables" are they actually there?

    This error message is solely related to the following:
    • Not enough space on disk
    • Missing Temp folder
    • Insufficient rights to write to Temp folder
    • Possibly a damaged archive, although it's unlikely.
    • Permissions on the directories. Not share permissions, but actual security permissions.

    Let us know how you go...

    Cheers :D
     
  3. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,032
    Location:
    California
    Hello,

    NOD32 v2.7 Release Candidate 1 is now available for download. For more information, please see this message thread.

    Please download RC1, uninstall the beta test version and install the release candidate in its place.

    Is the problem solved with the release candidate?


    Regards,

    Aryeh Goretsky
     
  4. Taxidermist666

    Taxidermist666 Registered Member

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    Posts:
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    Thanks for reply Blackspear

    The guide on how to remedy was both speedy and easy to follow...somewhat important to a computer illiterate like myself!!!!:D

    UPDATES ARE NOW WORKING :thumb:

    YOU ARE A STAR:cool:
     
  5. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    You are welcome.

    Cheers :D
     
  6. Taxidermist666

    Taxidermist666 Registered Member

    Joined:
    Nov 8, 2006
    Posts:
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    THANKS AGORETSKY

    HAVE UPDATED WITHOUT A HITCH !!:thumb:

    Again Foolproof instructions !!:cool:

    MANY MANY THANKS :D
     
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