Possible Safe Online compatibility issue

Discussion in 'Prevx Releases' started by acr1965, May 7, 2010.

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  1. acr1965

    acr1965 Registered Member

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    I am using Google Chrome version 4.1.249.1064 and pdf-xchange free pdf viewer version 2.0 (build 50) and running Windows 7 Ultimate, 32 bit. When I had Safe Online on, even with protection turned all the way down, and opened a pdf document in Chrome I would get a "this application is not responding" message- or some message to that effect. The application would be pdf-xchange, although I never got any error message when opening the same document in Internet Explorer 8. Since I disabled Safe Online I no longer get that message when I open a pdf document online in Chrome with pdf-xchange.

    Just a FWIW message.
     
  2. Triple Helix

    Triple Helix Webroot Product Advisor

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    It would be best if you could send a log to Prevx just follow the instructions in this post with a link to this thread: https://www.wilderssecurity.com/showthread.php?t=270590

    HTH,

    TH
     
  3. PrevxHelp

    PrevxHelp Former Prevx Moderator

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