Let me clarify this issue. I can only speak for myself, but I'm sure many other disgruntled Eset customers speaking up in this thread will agree. I'm not complaining about the delay of the next version. Even though it is disappointing to have to wait over a year, it is understandable as to why. I am not calling for Eset to hurry development and risk the integrity of the final product. I would rather wait for a quality product then a prematurely released one ridden with bugs. That is not really the issue. The real issue is the lack of information given by Eset to its customers about the new version. As has been metioned many times, we have been teased with the new version since Cebit of last year, and were given the impression to expect it much sooner than has been the case. The position of Eset on this matter is counterproductive, leaving their customers and fans disappointed and reflecting poorly on Eset. To reiterate, I'm not asking for a specific timetable, rather a broad timeframe, a general idea of when to expect it. As a basic rule, ignoring customers is bad business practice. Similarly, teasing customers with info about a new product they've effectively paid for and giving them a false impression of when to expect it only to then ignore legitimate requests for information is surely illadvised. Eset is not a bad company and there is no doubt they develop an excellent product. However, the recent behavior of Eset in this regard is a disservice to their customers and a detriment to themselves.