Introducing AX64 Time Machine - hybrid imaging/snapshot software

Thank you Froggie, I will give that a try.

 

I've not been following much this thread. So, I do not know what promises were given by wajamus and team.
But, from what I read, all this happened from a beta that expired and from the lack of communication from the AX64 team to warn the users for the expiration date. Correct?
If the above, assumption of mine, is correct then both AX64 team and AX64 users/customers that used the beta are in fault. Because:
- the developer team should have warned the users about the expiration date and did not.
- the users/customers should have realised, that a beta is a beta, and anything can go wrong because has not been tested extensively. Usually the time limit is implemented for that same reason = warns the user that the product should be replaced with an updated more stable beta or with the updated stable version.

Panagiotis

 

Since you said you did not follow this thread closely, I would like to point out some facts:

-some users had problems with the stable version hence the latest beta;
-the latest beta expires pretty quick; the users would not be able to revert back to the stable build;
-AX64 team failed to provide a new beta or stable build so that users can continue using ANY working version;
-many users already paid for v2, so naturally they expect to have something from AX64, be it beta or stable, to be working so that they can backup/restore.

So the users are basically not at fault at all, IMO.

 

Oh yes, but there is no updated more stable beta, and an updated stable version is nowhere in sight...

This last beta is from mid November 2014, and until yesterday there was not the slightest communication by the company. Sorry I have to say it, but this company is not up to the task. Maybe it's a cultural difference, but the attitude of this company just won't do it for users who expect to get something for their money.

My recommendation for Waj and his team: Admit defeat, you will never be able to make this software fly. Try to sell the code and the intellectual property to some other company which has the resources to develop this software to a stable and reliable product.


Cheers
manolito

 

Even so, the users are still in fault. Not for this messy situation, but because they relied on a beta version to safekeep their data. I would have expected these complaints to arrive much sooner, because their problems were not solved in a given period of time, and not after an expired beta.

ps.A friendly advise to anyone that has been "burned" by this situation. Never, never rely on a beta version of a backup application. Betas are released for helping a company to iron out the potential problems and not for protecting your system/data.

Panagiotis

 

Well, again, I don't agree. Users here at not using the betas to protect their mission critical data, but mostly to "experiment" the functions of AX64, probably with their OS partitions. I am sure they all have a full backup stored somewhere. They are just enthusiastic trying out the new versions (even a beta). They company are relying on the users here to improve their software.

 

The Users are NOT at fault. The problem for most is not that the beta software failed.....it is that we were never informed of the expiration date of the beta, or even informed that it had an expiration date. This is the developer's fault.

Many in this forum installed the beta to help the developer iron out any kinks, mainly because of the excellent feedback provided by Isso before Waj arrived on the scene. The progress has declined to a low state since then. My take is that the developer is not an experienced programmer, nor is he a competent business man.

If Macrium 6 works as advertised, this company is toast.

 

I have to add a little to what Panagiotis had to say...

1. When the BETA was issued we were told when it would expire.

2. If a user bought a license, he/she should have something of a stable release to work with... or they never properly tested the release during the TRIAL offered, that's what TRIALs are for. I don't mean to sound callous but if a release doesn't work properly it was not tested correctly... that's not a reason to be "owed" a BETA.

3. If you're extremely unhappy with the release (not BETA) you bought due to non-functionality, even if it was not tested correctly, Wajamus has offered you a REFUND... feel free to go get it and move on

4. But... if we're all really upset because our "baby" just isn't working out for whatever reason... we can easily either move on or wait for some new status from the development team.

 

Ahh... now I get it. If you did not know that the beta had an expiration date, I can understand the anger.
The date should have been clearly displayed on the download page or in the program itself.

edit: I stand corrected. From the above post of froggie's I still do not understand all this anger. Especially since the developer offered a refund to anyone that is not satisfied.

Personally I never jumped on V2 because it was not so reliable on my system, if I had bought it even though it did not work as I wished the fault would have been exclusively mine. This is what trials are there for

Panagiotis

 

Silver, Post #9436, the BETA offering, clearly states the expiration date of the BETA.

 

The date was clearly delineated when the BETA offering was made in Post #9436.

 

Thanks, I just edited my previous post after I read yours.

 

Sorry to hear about AX64 especially after I purchased it thinking it was a good backup,based on previous testimony in this forum. I guess things change and nothing is really certain, but I always regret making wrong choices. Oh well, guess that's life.

 

I do not know if you need all the extra that V2 offers. But if you need only the "basic" functions of V1 you can try to use that. On the system that I use it has been rock solid for almost 2 years...

Panagiotis

 

In many cases the beta worked well and was the only version that did work on these particular individuals systems (Pete is one of these). The point is not if they had other backup apps but why, if the beta was working, and no subsequent release, beta or otherwise, would be available for the near term, were they not allowed to keep using the beta,,,,,,,,,or at least be warned of this (that there would be nothing to replace the beta with) before the expiration. Surely the company knew that things were going off track, a heads up would have been all that was necessary for folks to be prepared for it.

Not the users fault at all.

 

I'm trying to remember...is there a link or a site where we can download this version??

 

Its available on the AXTM site (link provided below). There you will find two download links. One for version 2 and one for the last version of version 1 for those who have a v1 license but have not purchased a v2 license.

http://ax64.com/download-page/

 

Another vote for v1.4.1.48, been working great on my Win7 system for months.

 

Is there change log for v1?
Or maybe someone kept track of the changes?
Currently I'm using 1.3.0.7 without complaints, but in the light of recent events, I'm curious to know what are improvements contained in the subsequent versions up to 1.4.1.48, which could probably is the latest & greatest to date

 

You are correct. I missed that last short sentence. Please accept my apology. I did purchase v2, before thoroughly testing it as v1.1.48 worked OK on my system. I guess this fiasco was my fault after all. In any event, I look forward to Macrium's v6.

 

I am using 1.4.1.24 and it is rock solid for me, windows 7.
Paid for that useless upgrade, to version 2.

 

Remind me please....problems with hot restores v 1.4.1.48

 

If you experienced occasional HOT restore hangs in v1, they were not addressed until v2 Build 548.