I am in a mess. Please advise.

Discussion in 'other security issues & news' started by elisabeth, Jan 14, 2006.

Thread Status:
Not open for further replies.
  1. elisabeth

    elisabeth Registered Member

    Joined:
    Jan 14, 2006
    Posts:
    3
    1....when I switched on this morning I found a file on my desktop called "%SystemDrive%....why? In it are several other files and I'm scared to delete it. I have done various Virus checks etc. etc. and I have no virus's at all.

    2. Outlook Express is playing up. When I try to send or receive emails, it sticks as if there is a problem with my Server. I have spoken to Telewest who took me through various checks and it is not a Telewest related problem. Their final suggestion was to disable my Norton Antivirus/Norton Internet Security and hey presto I was flying again. So.....this problem happens regularly so I am forever having to disable my Internet Security in order to send and receive emails. I have had the programme for almost a year but this problem only started happening in the last few weeks. I have recently installed the XP Updates and am wondering if there is some connection. Saying that, I keep my Updates checked all the time + Live update + Spyware Blaster + SpyBot + Ad-Aware etc. and I am 100% clear.

    3. Several programmes are freezing and I then End Programme doesn't work so I can't close down.I receive "IE has experienced a problem and needs to close." "The following addon was running when this problem occurred"
    File toolbar.dll
    Co.name (not verified) IE Toolbar.
    Desc IE toolbar

    When I somehow am successful in closing down , it takes forever to close.

    I successfully did an automatic XP update recently and now seem to be experiencing several problems since then so I am wondering if there is any connection and are others finding the same??

    I am now trying to check on the update site yet again and keep getting the following.....
    "IE has experienced a problem and needs to close"
    "The following addon was running when this problem occurred".
    File toolbar.dll
    Co.name (not verified) IE Toolbar
    Desc. IE

    I checked for Application Errors and Hangings yesterday with Event Viewer and there was a HUGE long list there for both! Thats not good.

    I checked the File System for errors using System File Checker and there were no problems.

    I plan to do a system restore in a minute but that is then the limit of what I know to do so I need some help. I have noticed a
    What next
     
  2. snowie

    snowie Guest

  3. snowie

    snowie Guest

  4. Eldar

    Eldar Registered Member

    Joined:
    Jul 12, 2004
    Posts:
    2,126
    Location:
    Vilvoorde (Belgium)
    Hi Elisabeth & welcome to Wilders, :)
    You'll find some links here to forums where you can post your HJT-log.
    Be sure to read the instructions on their forum, before posting your log.
    Good luck. ;)
     
  5. elisabeth

    elisabeth Registered Member

    Joined:
    Jan 14, 2006
    Posts:
    3
    Thankyou. Here is my HJT Log File in the hope someone will understand it and help me.....

    ~HJT log removed as per this announcement....Bubba~

    Please reply to my email address as I don't seem to be receiving any indication of any of the above replies.... ~snip~

    Thankyou.
     
    Last edited by a moderator: Jan 15, 2006
  6. Bubba

    Bubba Updates Team

    Joined:
    Apr 15, 2002
    Posts:
    11,271
    Hi elisabeth,

    Sorry we no longer process HJT logs as per this announcement.

    As was mentioned by the posters above....Please see one of the recommended forums in the announcement and proceed with them.

    Regards,
    Bubba
     
Loading...
Thread Status:
Not open for further replies.