HitmanPro.ALERT Support and Discussion Thread

Discussion in 'other anti-malware software' started by erikloman, May 25, 2012.

  1. Page42

    Page42 Registered Member

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    Same kind of situation here... email today said "Your HitmanPro.Alert product key expires on 11/25/20. Renew now, blah, blah, blah and get 15% off". And the HMP.A GUI says, "Current License Expires 2023-04-04". I have the cleverbridge receipt. The renewal email is wrong, on more than one level. :thumbd:
     
  2. BoerenkoolMetWorst

    BoerenkoolMetWorst Registered Member

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    I also got an email that my license expires in a month, while HMPA GUI shows I have still 6 months.
     
  3. Dragon1952

    Dragon1952 Registered Member

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    I heard from Ronny T and the email is tied to the purchase date of the license not the activation date.
     
  4. BoerenkoolMetWorst

    BoerenkoolMetWorst Registered Member

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    Ah well, that clears things up. I hope they can change this behaviour as this is rather confusing.
     
  5. Page42

    Page42 Registered Member

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    Rather confusing, yes. Nothing honest about it. Underhanded sales practice, albeit one they will never admit to. If I knew who to report them to I would.

    Looks like the FTC is interested in stunts like this...

    FTC cracks down on companies for deceptive online marketing practices
     
    Last edited: Nov 10, 2020
  6. Page42

    Page42 Registered Member

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    Yeah, I just received another email from them today. Same old.
    renew now.JPG
    actual expiration date.JPG
     
  7. Tinstaafl

    Tinstaafl Registered Member

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    There will probably be a 50% off deal in a few weeks...
     
  8. BoerenkoolMetWorst

    BoerenkoolMetWorst Registered Member

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  9. Tinstaafl

    Tinstaafl Registered Member

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    Black Friday emails are out today from SurfRight. Buy 1 year, get 2nd year free.
     
    Last edited: Nov 13, 2020
  10. Dragon1952

    Dragon1952 Registered Member

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    If i get the HMPA license that would be picked up by my stand alone HMP App i would guess.
     
  11. hawki

    hawki Registered Member

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  12. Tinstaafl

    Tinstaafl Registered Member

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    The HMP license is included with HMPA. HMP license is for HMP only.
    https://www.hitmanpro.com/en-us.aspx
     
  13. michaelhoskins162

    michaelhoskins162 Registered Member

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    Having trouble getting Hitman Pro Alert to allow me to open a process.(in this case,fivem.exe)
    FiveM is a multiplayer GTA V mod. Every time I try to open FiveM,Hitman Pro alert blocks it constantly.

    It won't let me set a exclusion for that file.I have no idea what to do,so that I can open and play my game in peace..without Hitman Pro Alert blocking it every time.
     
  14. GrDukeMalden

    GrDukeMalden Registered Member

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    To get the latest version of HMPA I had to google for a third party website that allowed me to download the latest version.

    Why doesn't the offcial website allow the user to download the latest version?
     
  15. hawki

    hawki Registered Member

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    https://www.hitmanpro.com/en-us/downloads.aspx

    Easy to miss -- it's buried near the bottom of the Homepage in a "Downloads" link .
     
  16. GrDukeMalden

    GrDukeMalden Registered Member

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  17. Tinstaafl

    Tinstaafl Registered Member

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    That is correct. I was auto updated to more recent releases of both HMP and HMPA along the way.

    I think the direct links were posted in the related threads here by Ronny around the release time. Try a forum search.
     
  18. Krusty

    Krusty Registered Member

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    Aren't the links in @RonnyT 's signature?
     
  19. Victek

    Victek Registered Member

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    Does it update to the latest version after installation?
     
  20. Krusty

    Krusty Registered Member

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  21. BoerenkoolMetWorst

    BoerenkoolMetWorst Registered Member

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    What are the details of the alert?
     
  22. cavehomme

    cavehomme Registered Member

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    I was automatically updated to build 887 today. Went to the website for release notes but nothing there yet.
    Contacted Sophos support by chat, waited 10 minutes while they researched, then they told me I would in fact have to email HMP support, so wasting my valuable time on something that I shouldn't have to...
    Has anyone here seen the release notes perhaps?
    Thanks.
     
  23. Tinstaafl

    Tinstaafl Registered Member

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    I haven't seen any notes yet, but I received an alert this morning that an HMPA update would be installed at next reboot.
     
  24. BoerenkoolMetWorst

    BoerenkoolMetWorst Registered Member

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  25. cavehomme

    cavehomme Registered Member

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