Farewell Prevx

Discussion in 'Prevx Releases' started by pegas, Apr 29, 2010.

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  1. pegas

    pegas Registered Member

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    Well folks, I decided to give up Prevx and uninstalled it. Suddenly all my problems I was encountering have gone. Intermittent problems with Ad Muncher, all videos play now, no more printing issues etc. I can not say that I was so unsatisfied with Prevx though. I fully admire capabilities of Prevx and you will never hear from me any bad words against Prevx. I will even be recommending it as a bulletproof solution. However my point was that I primarily use Opera and I was experiencing issues with Prevx all the time. Only clue to resolve them was to go here on wilders and write down my problems, discuss them, even having remote supports and so on. In honour of Joe and TH most of problems were resolved successfully. However all this was time consuming for me and I do not want devote my time only to computers. Another reason I put Prevx aside is that I do not need it virtually. I never had a virus or malware. For all the years I use computers I learnt to use a brain :D when being on line and I am accustomed to quite safe habits (no facebook, twitter, ICQ etc.). I am now using only Norton Internet Security 2010 with fully patched Vista and coupled with my habits I feel quite secured. Of course that layered protection is always better unless disadvantages outclass advantages. I am an ordinary PC user which has only one priority - using PC for work and pleasure without needs to constantly search technical supports, helps etc. and in my case only Prevx had forced me to do that. It is worth to say that I mainly was using RC builds which have been releasing frequently to correct problems. I can not imagine what a hell would be with only official releases where an update period is fundamentally longer. In short, I was not having other problems on my PC except with Prevx. Very sorry to say it indeed. Nevertheless I do not exclude that someday I will take Prevx back on board but it would have to be a case when either I would feel in more danger or would just want to have it for the delight. In conclusion I want to underline Joe and TH support being given here on wilders and I do thanks for their assistance. No one can match Prevx support and I am aware that I can not get better support from other computing companies.
    pegas
     
    Last edited: Apr 29, 2010
  2. Defenestration

    Defenestration Registered Member

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    Were you issues only with SafeOnline ?

    If so, why not just use it with SO disabled ?
     
  3. Triple Helix

    Triple Helix Webroot Product Advisor

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    Good Idea if that is the case! ;) Joe has a way to install without SafeOnline! And thank you for the nice comment I appreciate it pegas! :D

    Cheers,

    TH
     
    Last edited: Apr 29, 2010
  4. shadek

    shadek Registered Member

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    Bye and sad to see you leave this forum. :doubt: Enjoy your life. :argh:
     
  5. Sir Percy

    Sir Percy Registered Member

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    How is this achieved? :)
     
  6. Triple Helix

    Triple Helix Webroot Product Advisor

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    He will come by a explain how to as I can't find the thread ATM.

    TH
     
  7. LoneWolf

    LoneWolf Registered Member

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  8. Triple Helix

    Triple Helix Webroot Product Advisor

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  9. Sir Percy

    Sir Percy Registered Member

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  10. Habakuck

    Habakuck Registered Member

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    In my opinion SafeOnline is crap.

    As you said pegas it causes a lot of problems. I had several problems too and did not want to spend all my time to report them either.
    So i am running PrevX without SafeOnline. That works.

    Hopefully PrevX will drop SafeOnline in Version 4 and concentrate on important features like a sandbox, Malware Categories, a real Behavior Blocker, offline Detection, USB Protection and a real exclusion list....
     
  11. Konata Izumi

    Konata Izumi Registered Member

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    sounds like Panda's CloudAntivirus. :D
     
  12. vojta

    vojta Registered Member

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    Safe Online works flawessly for me and I'm very happy with the kind of protection that it offers. I guess that what is useful in a security app depends entirely in the way you use internet.

    If you are in it for banking and purchasing, Safe Online in infinitely more useful than sanboxes. If you are in internet to steal other people's work through torrents, sanboxes are great and SO is not indispensable.
     
  13. Hugger

    Hugger Registered Member

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    Prevx is now uninstalled and I've reverted to my original image.
    Prevx is very good software but I've had slowdowns and problems with it's interaction with SB and also my printer.
    So I consider this a vacation from Prevx.
    I have a license and will install again in a month or two.
    Hugger
     
  14. pegas

    pegas Registered Member

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    Well, it's been a few weeks I gave Prevx farewell but last week I wanted to revive my summer silly session so I installed Prevx again.

    However this time I gave a chance SafeOnline Facebook edition because it includes the full SafeOnline features and only Prevx monitoring, in short it should be a perfect compatriot to my NIS2010. Moreover I have to admit that I am more enjoying blue SafeOnline's GUI than Prevx's green.

    Unfortunately result speaks for itself, just after four days I uninstalled SafeOnline again. My old problems have persisted, problems with playing embedded videos (especially Windows Media Videos have been plagued), some secure pages where a fingerprint login is applied refused to load. SafeOnline made Client for Google Translate (http://translateclient.com/) completely useless, I had to disable SafeOnline completely to get it back to work. Not being so negative though, I have not had any printing issues as I was having in the past. It's a pity as I really love Prevx concept but probably I am one of those who can never enjoy its potential in the full troublefree manner.

    Joe and TH, if you can resolve problem with Client for Google Translate I might be a happy returner to SafeOnline Facebook edition. Anyhow, I would like to see in SafeOnline settings an option to exclude an application. Other problems on my end can be solved by creating custom rules where lowering SafeOnline security level.

    pegas
     
    Last edited: Jul 27, 2010
  15. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    I haven't heard of incompatibilities with any of those applications, but sending a scan log or having a remote session will likely make a significant difference if you're interested :)
     
  16. trjam

    trjam Registered Member

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    why not just turn Safeonline off, in the GUI and see if the issue persists.
     
  17. atomomega

    atomomega Registered Member

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    I actually had to unistall it aswell due to incompatibility issues with VIPRE. The system would hang on startup for like 3-4 mins. I do not own a license, I was just using the plain free monitor version to test it and decide if it was worth it to get a license, so I submitted a tech support ticket, and they asked me to disable VIPRE's rootkit protection which I'm just not willing to do because I paid for it and disabling would be just the same as having the regular version. The people from Sunbelt suggested to disable on-access file scan on VIPRE to try to minimize compatibility-related problems, I actually did, but it didn't help at all.

    I would also like to enjoy Prevx's full capabilities cause I've heard and read very good things about it. But maybe it's just not the time yet.
     
  18. LODBROK

    LODBROK Guest

    A while ago I was running a licensed install having used /prop SECUREB=N. All I wanted was the ol' "Edge" CSI scanner component. At one point there was an upgrade (to .106 if I recall correctly) and it killed my keyboard and mouse. After some contact and efforts with support and unable to establish a remote session, the best Prevx could offer was a refund which I accepted. The machine was imaged every five days with data backed up twice daily, so thanks to my superb restore strategy - no concerns about that. However, for giggles I booted with a Linux utility CD, performed surgery on all Prevx crud and restored the system.

    Support did acknowledge it was an SOL issue. Perplexed, I inquired how that could be considering the /prop SECUREB=N install and I was informed this "doesn't really not install (sic)" SOL. Nor does turning SOL "off" actually kill off all its influence. In short, regardless of the chatter here, there is no way to run just the good old Prevx; SOL is that intrusive. And that's OK if that's what you want; obviously Prevx has filled that need, 100's of fixes in dozens of upgrades in v3 aside.

    I went on record more than once as willing to pay good money for Prevx stripped of all SOL code. But no more. I'm now with their competition.

    Bottom line: /prop SECUREB=N and SOL Off are Bantha poo doo. *puppy*
     
  19. pegas

    pegas Registered Member

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    Thx Joe for your kind suggestion but since I uninstalled SafeOnline I don't have a scan log. As regards a remote session maybe you would be able to correct them by this way but that's exactly what I was complaining about in my first post above. I don't want to have another and another sessions. I rested cca three month from Prevx. However propelled by love to Prevx and in belief that this time it might be better I gave Prevx a try. Unfortunately a success wasn't blessed me.

    BTW, while you haven't heard of any of my problems doesn't necessarily mean that they don't exist. The problems with embedded videos are on my end long time, even after remote sessions we have had. As concerns incompatibility with Client for Google Translate, let's try it yourself and you will see. The reason I am first to point out might be of very small audience of the application and last but not least my problems with fingerprint logins have been there long time too but I didn't realize the culprit is Prevx until I uninstalled him.

    All in all, thx for your kind attention but I won't have Prevx unless it works right out of the box.
     
  20. pegas

    pegas Registered Member

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    Thx for suggestion. Of course I did it and it proved the SafeOnline blocks the Translate client.
     
  21. trjam

    trjam Registered Member

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    ok but I dont see the big Goodbye issue. If turning SO off corrects the issue, then fine, just use the rest of Prevx which is the meat and potatoes anyway. Down the line hopefully the SO issue can get resolved.

    But I would not give up Prevx because SO could not be used. That to me, isnt even worth considering.
     
  22. pegas

    pegas Registered Member

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    SafeOnline features were only worth for me as I am using NIS2010 and Opera as a prime browser. While NIS2010 is very good in all security areas some of its capabilities are limited down to IE and FF, namely Safe Web and Download Inside. Therefore I wanted to enhance browsing security by SafeOnline. Anyway NIS2011 is another leap ahead and those features will be available for Opera as well.
     
  23. trjam

    trjam Registered Member

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    OK, I see.
     
  24. pegas

    pegas Registered Member

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    In short, I can't live without Prevx :) Therefore I installed Facebook version again and I feel responsibility to comment my previous complaints.

    Yes, at a very few web pages it persists (it happens with *.wmv videos only) but as I said previously, creating a custom entry with lowering security level to "low" does the trick. So no problem.

    They released the new version 4.7.435 and it seems it cured the incompatibility. So it suits to say a big SORRY to Prevx.

    I tried to get closer to culprit and it looks that such problem occurs when before I go to a web page where fingerprint login is required I visit a HTTPS site. It seems that the security rules for HTTPS are kept when I go to a HTTP web and as a consequence wiping finger makes nothing. So I am entering to the fingerprint secured pages from HTTP sites and it's OK.

    It works right out of the box with a few tweaks as said above ;-) Simply I am satisfied now :)
     
  25. Triple Helix

    Triple Helix Webroot Product Advisor

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    Great to here pegas :thumb:

    Cheers,

    TH
     
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