Creat Boot CD Error

Discussion in 'Acronis True Image Product Line' started by lew_jean, Mar 27, 2006.

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  1. lew_jean

    lew_jean Registered Member

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    I am running Verison 9 (test verison) when I tried to creat a boot CD or DVD I get the following "ERROR BURNING THE BOOTABLE CD-R/CD-RW"
    The desktop computer has a Plextor DVD/CD burner, and Roxio software
    I tried my Panasonic CF-73 Laptop with a internal CD-R (recorder)/DVD (Reader) with Nero software installed and had no problems creating a Bootable CD
     
  2. seekforever

    seekforever Registered Member

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  3. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello lew_jean,

    Thank you for choosing Acronis Disk Backup Software.

    There are several workarounds in case you cannot create Acronis True Image Bootable CD:

    1. Please make sure that you are using a blank unformatted CD-R or CD-RW disc, as other types of media cannot be used to create a bootable rescue CD.

    2. Boot into Safe mode (press F8 when Windows starts up and choose Safe mode to boot into) and then create Acronis True Image Bootable CD.

    3. Update any third-party CD-writing software installed on the computer to the latest version available for free on its respective web-site.

    4. Uninstall any CD burning software temporarily and then create Acronis True Image Bootable CD.

    5. If you use Windows XP please uncheck the "Enable CD recording on this drive" box in the "Recording" tab (to get to this tab please right click on the CD-drive in "My computer" and choose "Properties").

    6. One more workaround:

    - Eject any disc from the burner prior to starting the program;
    - Proceed until the program asks for a disc;
    - Insert a disc and then click the OK button to close the tray automatically.

    If none of these tips help then please submit a request for technical support. Please provide us with the step-by-step description of the actions taken before the problem appears and the link to this thread in your request. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Kirill Omelchenko
     
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