Linux turned out to be a no-go. She couldn't handle the changes. Did the factory reset. Updating this thing took forever. Between the OS, updates, an AV, and minimal software, this pig is 40GB after removing the bloated apps like Norton and Adobe. Disabled all the eye candy. Went back to a classic interface. Disabled superfetch. Gave her SeaMonkey and PaleMoon. Installed Avast, which seems reasonably light, all considered. The performance is tolerable but much better than it was. Thanks all for the input. This was the first Vista unit I've serviced. I hope it's the last. That is the most annoying, bloated, sluggish, counter-intuitive mess I've ever used. I never imagined that it could take minutes (as opposed to seconds) to delete a file or a shortcut, or that an OS could prompt you that many times for the same thing. The hardware specs of that Vista unit are fairly comparable to the unit my 98 system runs on, except for the processor. The 98 unit has a faster processor, 2.4GHZ Pentium vs 1.8GHZ Celeron. What a difference! I can't make mine run that slow, no matter what I'm doing. I can definitely see why so many hated it. Never imagined that an OS could need so much RAM and disk space just to run at all, or use so much processor time when you're not doing anything. If doing less with more is what they call progress, I'm glad that I'm behind the times.