Hi I purchased Acronis today, not sure if that was the right move having read some of these queries afterwards on the forum! HOWEVER I have already done it so... please can someone tell me if i've done this right? i've just created an entire disk backup of my c drive. It's created 4 files eg I called it completebackup and the files on an external usb firelite hard drive are completebackup1 through to completebackup4 - is this right that it's created 4 files? they're all the same size and I only asked it to do it once? I then asked it to 'mount' one of these files as a test to see if I could then view the file as I don't know what's in each of them? It said it couldn't partition/mount the external drive? - so how do I get to see what's in each of these 4 files that have just been created? I then verified one of these files which went though ok so I guess it thinks that all is ok, it took ages and there are supposedly 4 to do this with.. am I doing the right thing verifying these? What is the difference between backup and cloan please? either way I want a copy of my c drive and everything on it. And why would I want an acronis secure zone the sheer fact that there is one makes me think that everyone else puts something there - what do you use it for? Sorry if any of these questions are basic or sound silly to the more technically minded but i'm just keen to get this right due to a recent registry virus and pc crash and being able to restore data by the skin of my teeth!! If you've got this far I really appreciate any advice you can give me. Many thanks Wildchild.