How do you manually edit policy configs?

I uploaded a CFG.XML into my policy server.

As usual, the server takes those items I have delete=1 (removal of exclusions) and turns them into delete=0 so it adds them. Opposite of what I want.

When pushing configs, I know I have to manually modify the cfg.xml EVERY single time I change it so the delete remains =1

But how to I manually modify imported policy files to get the same effect?

Thanks!

 

The policies are stored in All Users\Application Data\ESET\ESET Remote Administrator\Server\storage\Policy_Configuration as numbered .dat files. The data inside is still XML, you should be able to search through them and modify the data so that flag is set correctly. There is also the All Users\Application Data\ESET\ESET Remote Administrator\Server\cache\policy folder that contains a duplicate cached copy of your policies. I would try stopping the Eset services, clearing the folder out, and then restarting and hopefully your manually edited policies will propigate down to your cache and hit the clients.

 

Thank you. Hopefully eSet will fix this bug one day

 

I ended up calling this one in, a tech reproduced the issue with delete flag not being set correctly, and the issue has been escalated. It is disappointing that the moderators aren't picking up on the bugs reported here and passing them up the chain.