LowWaterMark you seem to have a good understanding of ZoneAlarm. I am but a noob in the ways of the PC and all programmes therein but I am learning slowly. I had a pop up which was stated "Zone Alarm Pro Alert" The box stated:- ID LOCK ALERT "Do you want to allow a clear text password to be sent to inktomi1-cdf.server.ntl.com?" (my ISP server)ID Technical Information Destination IP 126.96.36.199 Application Msn6 "MSN is trying to send your eBay Password to inktomi1-cdf.server.ntl.com" When I clicked for further information the following was the message:- "What happened? ZoneAlarm Pro detected an attempt to send your EBay password to a remote site. The address of the remote site does not match your Trusted Site information, so ZoneAlarm Pro has blocked the transmission. Should I be concerned? Yes. This may be a case of Internet fraud. Identity thieves can create Web sites or e-mails that look like they belong to trusted e-commerce sites, and trick you into sending your personal information to them. See the Details tab for more information. I have version which causes me few problems to be honest and in the case of resources and such I have an high end PC so I do not know if my PC is slow or not because of it." Prior to receiving this message I had just contributed to an E-mail address of an admin guy in a clan I am in. This is the first time I have sent money to this clan but I do use eBay all the time for shopping and also sending money to my previous clan without problems. Normally I would go via the clan website link but this time I was trying to login directly to my eBay account. I have done this before without problem. When I enter my user name and passwod the above messages come up. It could be something and nothing and perhaps a change in ZoneAlarm that I have made without knowing or an update that has maybe affected things. I am presuming it is ok to say Yes to the above but at the moment I keep saying No and cannot therefore get access to my account details. Am I safe to say yes to the above? The ZoneAlarm forums are as good as useless. I have run TDS-3, SpyBot, SpyWareBlater, SpyWareGuard, Ad-Aware and have Norton Antivirus 2003. All seems ok with these programmes. Can you or anybody else come up with a reason for this please? In the version of ZoneAlarm Pro I have there is an option called "ID Lock and under the medium settings I have it mentions eBay and unauthorised destinations, and that "if I am an eBay user allows me to submit a fraud report to eBay" which all sounds very worrying so far as I am concerned. I need to get access to my account so that I can change the password. Unless I say Yes to the pop-up I will not be able to get into eBay and yet if I say yes I could be getting myself ripped by a fraudster. Please help thanx.