I am running MozyHome 2.x on Windows XP, SP3, with all updates. When I have ZoneAlarm Free Firewall 9.x installed and attempt to restore a file I have backed up on the Mozy servers, the restore will terminate after about 10MB to 20MB have downloaded. I don’t know if it is related to amount downloaded, time elapsed, number of disk writes or whatever. It makes no difference which file I download or if it is a group of smaller files. File downloads under 10MB usually restore without problems. This problem happens even if I shutdown ZoneAlarm from the systray icon. However, if I fully uninstall ZoneAlarm, the Mozy restore process runs without problems. If I reinstall ZoneAlarm, the problem starts up again. And, yes, all Mozy executables have been given Trusted permissions in the ZoneAlarm program list. This exact problem happens on a second Windows XP, SP3, installation I have on a laptop. In that case, instead of the MozyHome client, I am using the MozyRestoreManager, a standalone application that is only used to restore files from their servers. Apparently, something about having ZoneAlarm installed, regardless of whether it is running or not, causes the Mozy file restore process to fail. When the Mozy restore terminates, The Mozy client reports ClientError3 which indicates an issue related to the network connection or to the Secure Sockets Layer (SSL) cryptographic network protocol. All other software on both PCs work fine. So, this raises the following questions: 1. What is still running when ZoneAlarm is shut down that can affect Mozy? 2. What does ZoneAlarm do to the system upon install that is undone when you uninstall it?