I searched the Zone Labs site, and I ran a search here as well for instructions. I did not tunr up what I need. I know that people have trouble uninstalling this firewall. I put it on my work laptop a week and a half ago. I am getting blue screens now, windows recovery from serious error messages and the boot time went up to 4 minutes on this P4 2.8 laptop. I need to thoroughly and completely uninstall this firewall. Any guides? suggestions ? B.