ZeuS Trojan? Or? Please Help

Discussion in 'malware problems & news' started by Sam Hell, Jan 30, 2013.

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  1. Sam Hell

    Sam Hell Registered Member

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    my desk
    Ignore my sig, this is wife's W7 laptop. She has been unable to compose a Yahoo mail in IE9 or FF18 in her acct. Specifically will not except keystrokes. I have no such problem with my acct on same lap & browsers. She took it upon herself (I have to sleep Sometimes) to dial a number she found on a Yahoo Help page. Long story short, she ends up d'l Ammmy, a guy named Sid Hartha (omg, :rolleyes: Really?) says she has Zeus. Some service (geeks crew, nerdsRus, something like that )will remove for only $500 US.

    So my questions:
    What can be causing her mail acct to act flaky. We Do Not use separate W7 user accts, it's her machine but I have to clean up, update, etc...?

    I ran ZBot Trojan Remover as I have seen recommended here- nothing found.

    Where do I find this ammmy crap to remove all vestiges.

    Could I have an even bigger problem? :oops:

    I appreciate any help you can provide. Peace.
     
  2. lotuseclat79

    lotuseclat79 Registered Member

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  3. Cudni

    Cudni Global Moderator

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    If your profile is fine, hers might be corrupted. Create new profile and test.
     
  4. TomAZ

    TomAZ Registered Member

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  5. TheKid7

    TheKid7 Registered Member

    Joined:
    Jul 22, 2006
    Posts:
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    Download the following and Scan:

    1. Hitman Pro
    2. Emsisoft Emergency Kit
    3. Dr.Web Cureit
     
  6. ComputerSaysNo

    ComputerSaysNo Registered Member

    Joined:
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    Ditto. I'd add download and run/scan Malwarebytes as 4.
     
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