Zendesk Security Breach May Impact Orgs Like Uber, Slack, and FCC

guest · Oct 2, 2019

Zendesk Security Breach May Impact Orgs Like Uber, Slack, and FCC
October 2, 2019
https://www.bleepingcomputer.com/ne...each-may-impact-orgs-like-uber-slack-and-fcc/

Customer service software company Zendesk has published a blog post today and is sending users notifications regarding a security incident that might have impacted roughly 10,000 Zendesk Support and Chat accounts activated prior to November 1, 2016.

Zendesk's customer support platform is currently used by over 145,000 organizations worldwide according to the company's website, with customers such as Uber, Shopify, Airbnb, and Slack.

"We recently were alerted by a third party regarding a security matter that may have affected the Zendesk Support and Chat products and customer accounts of those products activated prior to November of 2016," says Zendesk.
In the blog post published today, Zendesk also advises customers who have received the notification email to take the following steps: [...]
Hashed, salted passwords and usernames exposed
"As of September 24, 2019 we identified approximately 10,000 Zendesk Support and Chat accounts, including expired trial and accounts that are no longer active, whose account information was accessed without authorization," states Zendesk.
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Zendesk Security Breach May Impact Orgs Like Uber, Slack, and FCC

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