Discussion in 'mobile device security' started by Mops21, Aug 8, 2015.
Could you please send an e-mail to firstname.lastname@example.org about the issue ?
Just tried to get the updated version, again....still no success!
Please try that link to access the application:
Ooohhh.. I should have emailed at that address for ZMS. Mert, I just submitted a report of possible bug at email@example.com.
Thank you for helping us to improve the Zemana Mobile Security. We will check the issue to fix as soon as possible.
OK...that link takes me there, and I am logged in to my google account, but still no success.
Could you please check the "Updated" and "Current Version" fields at the end of the page.
If they are the same as the described below, that means you have the latest version of Zemana Mobile Security.
June 23, 2016
My version states: 1.1.2 - Definitions Database 32
I just tried to go into my Android smartphone, and I got a message that Zemana had stopped. With the options: Report or OK
Please uninstall and install application.
I think the another way to solve the problem. clean the cached memory of the Google Play application. (Settings -> Apps -> Google Play -> Clear cache)
I have uninstalled, but still can't get it from google play.
OK...But, it is asking if I want to go Premium, which I then clicked on. However, it wants me to pay, i.e confirm purchase.
Update: I entered my registered e-mail, and it has now activated, and I have been accepted as Premium User (Life-Time), once again. However, I have 2 icons for the app on my smartphone. How do I get rid
Do you mean in your launcher list or shortcut list ?
If it is in shortcut list, you can omit one and remove that.
Sended a-email, thanks.
It must have been the shortcut list, because I have removed it, and one remains.
too bad it can not remove (uninstall) android installed malwares. Even after unlocking and rooting the phone zemana can not remove the detected threats. Had to manually uninstall them.
I had installed it a few days ago and on a tablet of mine it detected 3 threats which could not remove (gave failed to uninstall). So had to manually remove them. Otherwise the detection is very good.
Only if zemana would make an antimalware for linux so we could scan windows files in linux for infection.
Can you please give more information about that malwares ?
For example, are they preinstalled / device administrator / user installed.
Also, you can send an e-mail to firstname.lastname@example.org about the issue.
well it was detected as trojans and came with google apps ads and other preinstalled apps. I rooted the phone and tried zemana and it still failed to remove them bia uninstall. so has to manually uninstall them.
We will investigate the issue to remove malwares in rooted devices.
the detections were causing ad-popups on my tablet. I also had avast installed and it did not detect anything but the ads were killing me. Thats why i tried zemana and it detected 3 infections. Good job.
Also can you message zemana telling them to make zemana antimalware stronger against BOTS like having an anti-bot protection and detection.
here are the trojan apps detected by zemana in my tablet that did not remove.
2. google plugin services
3. google calendar update service
I removed these manually.
We will investigate the issue and improve removing capabilities.
I have not tested its shield in my tablet since the free version does not have shield but if you can improve on it would be good. I have watchdog antimalware license (copy of zemana am) but it does not offer tablet protection.
Hello @taleblou ,
Do you mean Anti-Keylogger by saying shield ?
Sorry but I could not understand the feature we have provided to mobile devices.
no zemana antimalware shield for androids. Just like the window version the paid android version has active shields while the free version is a scanner only. The shield proetcs you from infection just like in the pc version.
Separate names with a comma.