Zemana Mobile Security Thread

Discussion in 'mobile device security' started by Mops21, Aug 8, 2015.

  1. Mert Can ALICI

    Mert Can ALICI Registered Member

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    Could you please send an e-mail to zms@zemana.com about the issue ?
     
  2. Tarnak

    Tarnak Registered Member

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    Just tried to get the updated version, again....still no success!

    ScreenShot_ZAM_Mobile Security_01.gif
     
  3. Mert Can ALICI

    Mert Can ALICI Registered Member

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  4. XhenEd

    XhenEd Registered Member

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    Ooohhh.. I should have emailed at that address for ZMS. Mert, I just submitted a report of possible bug at support@zemana.com.
     
  5. Mert Can ALICI

    Mert Can ALICI Registered Member

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    Thank you for helping us to improve the Zemana Mobile Security. We will check the issue to fix as soon as possible.

    Best Regards.
     
  6. Tarnak

    Tarnak Registered Member

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  7. Mert Can ALICI

    Mert Can ALICI Registered Member

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    Could you please check the "Updated" and "Current Version" fields at the end of the page.
    If they are the same as the described below, that means you have the latest version of Zemana Mobile Security.

    Updated
    June 23, 2016

    Current Version
    1.1.12

    Best Regards.
     
  8. Tarnak

    Tarnak Registered Member

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    My version states: 1.1.2 - Definitions Database 32

    I just tried to go into my Android smartphone, and I got a message that Zemana had stopped. With the options: Report or OK
     
  9. Mert Can ALICI

    Mert Can ALICI Registered Member

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    Please uninstall and install application.
    I think the another way to solve the problem. clean the cached memory of the Google Play application. (Settings -> Apps -> Google Play -> Clear cache)
     
  10. Tarnak

    Tarnak Registered Member

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    I have uninstalled, but still can't get it from google play.
     
  11. Tarnak

    Tarnak Registered Member

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    OK...But, it is asking if I want to go Premium, which I then clicked on. However, it wants me to pay, i.e confirm purchase.
     
  12. Tarnak

    Tarnak Registered Member

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    Update: I entered my registered e-mail, and it has now activated, and I have been accepted as Premium User (Life-Time), once again. However, I have 2 icons for the app on my smartphone. How do I get rid
    of one?
     
  13. Mert Can ALICI

    Mert Can ALICI Registered Member

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    Do you mean in your launcher list or shortcut list ?
    If it is in shortcut list, you can omit one and remove that.

    Best Regards.
     
  14. NWOAbschaum

    NWOAbschaum Registered Member

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    Sended a-email, thanks.
     
  15. Tarnak

    Tarnak Registered Member

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    It must have been the shortcut list, because I have removed it, and one remains. :)
     
  16. taleblou

    taleblou Registered Member

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    too bad it can not remove (uninstall) android installed malwares. Even after unlocking and rooting the phone zemana can not remove the detected threats. Had to manually uninstall them.

    I had installed it a few days ago and on a tablet of mine it detected 3 threats which could not remove (gave failed to uninstall). So had to manually remove them. Otherwise the detection is very good.

    Only if zemana would make an antimalware for linux so we could scan windows files in linux for infection.
     
  17. Mert Can ALICI

    Mert Can ALICI Registered Member

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    Hello @taleblou

    Can you please give more information about that malwares ?
    For example, are they preinstalled / device administrator / user installed.

    Also, you can send an e-mail to zms@zemana.com about the issue.

    Best Regards.
     
  18. taleblou

    taleblou Registered Member

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    well it was detected as trojans and came with google apps ads and other preinstalled apps. I rooted the phone and tried zemana and it still failed to remove them bia uninstall. so has to manually uninstall them.
     
  19. Mert Can ALICI

    Mert Can ALICI Registered Member

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    Hello @taleblou

    We will investigate the issue to remove malwares in rooted devices.

    Best Regards.
     
  20. taleblou

    taleblou Registered Member

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    the detections were causing ad-popups on my tablet. I also had avast installed and it did not detect anything but the ads were killing me. Thats why i tried zemana and it detected 3 infections. Good job.

    Also can you message zemana telling them to make zemana antimalware stronger against BOTS like having an anti-bot protection and detection.
     
  21. taleblou

    taleblou Registered Member

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    here are the trojan apps detected by zemana in my tablet that did not remove.

    1. com.android.popup
    2. google plugin services
    3. google calendar update service

    I removed these manually.
     
  22. Mert Can ALICI

    Mert Can ALICI Registered Member

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    Hello @taleblou

    We will investigate the issue and improve removing capabilities.

    Best Regards.
     
  23. taleblou

    taleblou Registered Member

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    I have not tested its shield in my tablet since the free version does not have shield but if you can improve on it would be good. I have watchdog antimalware license (copy of zemana am) but it does not offer tablet protection.
     
  24. Mert Can ALICI

    Mert Can ALICI Registered Member

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    Hello @taleblou ,

    Do you mean Anti-Keylogger by saying shield ?
    Sorry but I could not understand the feature we have provided to mobile devices.

    Best Regards.
     
  25. taleblou

    taleblou Registered Member

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    no zemana antimalware shield for androids. Just like the window version the paid android version has active shields while the free version is a scanner only. The shield proetcs you from infection just like in the pc version.
     
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