I have read reports that folks that upgraded to the newest version of ZA (Free, Plus, and Pro) and also have a DUN connection are having a problem. The problem is that ZA tries to call home, even after the registration is completed and the "check for auto updates" option is disabled. All three Zone Alarm products have been updated recently, and all three have the same version number: 3.1.395. Zone Labs knows about the problem, but I don't have any words back on what's causing it, nor any solutions. The only thing I can tell you is to submit a report to Zone Labs Tech Support. Documented reports to ZL Tech Support will help them solve the problem. Complaints in forums and news groups is not the way to communicate with Zone Labs tech support. In other words, if you have the ZA upgrade problem and are a DUN user, please report it directly to Zone Labs. If you have other issues with Zone Alarm products, please start another thread.