XP slower shutdown?

Discussion in 'NOD32 version 2 Forum' started by Grendel, Jun 23, 2003.

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  1. Grendel

    Grendel Registered Member

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    This is on XP-Pro with a gig of memory. Prior to installing Nod32, shutdown took about 10 seconds. Since then (including the very day I installed it), shutdown is now 25-30 seconds. I made no other changes to the system, hardware or software, before noticing this.

    It's not a deal breaker (yet, at least), but it's pesky.

    The details:
    1. The install of Nod32 went flawlessly.
    2. I did not have the mail scanner or realtime protection running.
    3. All the latest updates to Nod.

    What I've done so far:
    1. Unloading Nod via the system tray; no change.
    2. Killing the startup process nod32kui.exe via TaskManager; no change.
    3. Stopping the process from even starting, and it has the switch /WAITSERVICE on it; no change.

    I know it could just be coincidence, i.e. this issue could have arisen if I'd never installed Nod. But before I start trying some general slow shutdown fixes, I want to be absolutely clear, one way or the other, about Nod.

    (Other than this issue, I''m totally pleased with Nod)

    TIA!
     
  2. MorrisAO

    MorrisAO Registered Member

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    May 31, 2003
    Posts:
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    Location:
    Perth, Western Australia
    I installed the new vers 2 a few days ago and am also getting a slow shutdown - indeed it took so long I thought it might have frozen but then did shutdown ok eventually. Took a full minute at least to do so. This has only been happening since the install of Nod32 Vers 2 - no problems with vers 1. Apart from this comparatively minor problem I've also noticed a small slowdown in the computer generally but I assume this probably may be to do with having hueristics turned on. Nevertheless vers 1 ran with hueristics on but was very fast and did not slow the machine at all. As for the change in GUI I'm impressed - very easy to get to any part of the program from 1 icon. Nice, and looks good too. I am running XP Home.

    Morris
     
  3. Grendel

    Grendel Registered Member

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    Posts:
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    Morris---

    Thanks! Although I'm sorry you're having the issue even more than I am, I'm glad to know I'm not alone :D .

    I've done a few things since I posted. I tried disabling nod32kui.exe and that had no effect (btw, since I discovered Startup Control Panel, one great little program, I've stayed away from msconfig). I also nosed some general XP slowdown pages from the MS MVP crowd, and in a fit of insanity I tried one of their suggestions, to disable Event Logging. Not only did it have no effect, but the results...well, let's just say it took a few minutes in Safe Mode to get XP functioning again. I'm going to try your heuristics idea.

    Pesky...let's see what others say...and the Eset people ;) .

    %%robert AKA Grendel
     
  4. jan

    jan Former Eset Moderator

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    Posts:
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    Hi,

    let's see your sysinfo - NOD32 CC>NOD32 System Tools>Information

    Pls. post it here (all having this issue).

    Thx., :)

    jan
     
  5. radicalb21

    radicalb21 Registered Member

    Joined:
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    Posts:
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    Location:
    USA
    Jan,
    I just started noteing some slowdown in my system any ideas? Here is my system information.

    NOD32 Antivirus System information
    Virus signature database version:   1.444 (20030623)
    Dated:   Monday, June 23, 2003
    Virus signature database build:   3745

    Information on other scanner support parts
    Extended heuristic module version:   1.002 (20030606)
    Extended heuristic module build:   1030
    Archive support module version:   1.001 (20030526)
    Archive support module build version:   1032

    Information on installed components
    NOD32 For Windows NT/2000/XP - base
    Version:   2.000.2
    NOD32 For Windows NT/2000/XP - Internet support
    Version:   2.000.2
    NOD32 for Windows NT/2000/XP - standard component
    Version:   2.000.2

    Operating system information
    Platform:   Windows XP
    Version:   5.1.2600 Service Pack 1
    Version of common control components:   5.82.2800
    RAM:   512 MB
    Processor:   Intel(R) Pentium(R) 4 Mobile CPU 1.50GHz (1495 MHz)
     
  6. radicalb21

    radicalb21 Registered Member

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    Location:
    USA
    If any other information is needed let me know and I'll supply it.
     
  7. Paul Wilders

    Paul Wilders Administrator

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    Location:
    The Netherlands
    It's heading to 10:00 PM in Jan's time zone - most probably he has called it a day for now ;)

    regards.

    paul
     
  8. Grendel

    Grendel Registered Member

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    Posts:
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    The plot thickens!

    I think there's good reason to say IMON is involved. This morning I ignored its dire warning and disabled it. And presto, my shutdown speed returned to about 10 seconds.

    So it seems the issue is this. Given what Imon does, should this shutdown slowdown be normal? After all, it's got a fair amount of hooks to unload. So what we really need to know is: is IMON as optimized as it can be in this regard, or can the programmers wave their magic wands a bit?

    Jan -- it will be a little before I can post my system info -- I temporarily (only temporarily!) took NOD32 off to confirm the observation I started with. It'll be back.

    %%robert /Grendel
     
  9. jan

    jan Former Eset Moderator

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    Hi Grendel,

    >Jan -- it will be a little before I can post my system info -- I temporarily (only temporarily!) took NOD32 off to confirm the observation I started with. It'll be back.

    OK - I'd like to see it.

    Thx., :D

    jan
     
  10. MorrisAO

    MorrisAO Registered Member

    Joined:
    May 31, 2003
    Posts:
    14
    Location:
    Perth, Western Australia
    Hi Jan

    Here is the Nod 32 System info:

    NOD32 Antivirus System information
    Virus signature database version:   1.444 (20030623)
    Dated:   Monday, 23 June 2003
    Virus signature database build:   3745

    Information on other scanner support parts
    Extended heuristic module version:   1.002 (20030606)
    Extended heuristic module build:   1030
    Archive support module version:   1.001 (20030526)
    Archive support module build version:   1032

    Information on installed components
    NOD32 For Windows NT/2000/XP - base
    Version:   2.000.2
    NOD32 For Windows NT/2000/XP - Internet support
    Version:   2.000.2
    NOD32 for Windows NT/2000/XP - standard component
    Version:   2.000.2

    Operating system information
    Platform:   Windows XP
    Version:   5.1.2600 Service Pack 1
    Version of common control components:   5.82.2800
    RAM:   512 MB
    Processor:   Intel(R) Pentium(R) 4 CPU 2.40GHz (1792 MHz)


    Hope it's of help :)

    Morris
     
  11. Antarctica

    Antarctica Registered Member

    Joined:
    Feb 25, 2003
    Posts:
    1,617
    Location:
    Canada
    I experience exactly the same slow down on shut down. It takes about 50 seconds now and before I install NOD32 it was 12 sec.


    NOD32 Antivirus System information
    Virus signature database version:   1.444 (20030623)
    Dated:   23 juin, 2003
    Virus signature database build:   3745

    Information on other scanner support parts
    Extended heuristic module version:   1.002 (20030606)
    Extended heuristic module build:   1030
    Archive support module version:   1.001 (20030526)
    Archive support module build version:   1032

    Information on installed components
    NOD32 For Windows NT/2000/XP - base
    Version:   2.000.2
    NOD32 For Windows NT/2000/XP - Internet support
    Version:   2.000.2
    NOD32 for Windows NT/2000/XP - standard component
    Version:   2.000.2

    Operating system information
    Platform:   Windows XP
    Version:   5.1.2600 Service Pack 1
    Version of common control components:   5.82.2800
    RAM:   512 MB
    Processor:   AMD Athlon(tm) XP 1800+ (1564 MHz)
     
  12. spy1

    spy1 Registered Member

    Joined:
    Dec 29, 2002
    Posts:
    3,139
    Location:
    Clover, SC
    I have the problem, too.

    Not only is the shutdown slower, but about one time out of three I'll also get a window during shutdown that Windows is trying to end Imon - complete with a little progress bar (even if I let it try to do that - let the little bar complete and disappear - it then comes up with a message that the task still hasn't been ended and I wind up clicking the "End Now" (or whatever it says) button.

    NOD32 Antivirus System information
    Virus signature database version:   1.444 (20030623)
    Dated:   Monday, June 23, 2003
    Virus signature database build:   3745

    Information on other scanner support parts
    Extended heuristic module version:   1.002 (20030606)
    Extended heuristic module build:   1030
    Archive support module version:   1.001 (20030526)
    Archive support module build version:   1032

    Information on installed components
    NOD32 For Windows NT/2000/XP - base
    Version:   2.000.2
    NOD32 For Windows NT/2000/XP - Internet support
    Version:   2.000.2
    NOD32 for Windows NT/2000/XP - standard component
    Version:   2.000.2

    Operating system information
    Platform:   Windows XP
    Version:   5.1.2600 Service Pack 1
    Version of common control components:   5.82.2800
    RAM:   768 MB
    Processor:   AMD Athlon(tm) Processor (1325 MHz)

    It's irritating, to say the least. Pete
     
  13. Antarctica

    Antarctica Registered Member

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    Feb 25, 2003
    Posts:
    1,617
    Location:
    Canada
    Hi all,

    I don't know if it is related or not but I just fix my shutdown problem. That's what I did.
    I first run Hijackthis and I found out from the log that I had a problem with "Winsock-Imon.dll missing"

    Then I run the utility call Winsockfix, reboot and now instead of taking 50 seconds to shutdown, it takes just 14 secconds which is almost like it was before! ;) :)
     
  14. StAnger

    StAnger Registered Member

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    Jun 8, 2003
    Posts:
    84
    I don´t know if that was a smart move. Imon.dll is always listed as missing by HijackThis.
    http://www.wilderssecurity.com/showthread.php?t=9811
     
  15. Antarctica

    Antarctica Registered Member

    Joined:
    Feb 25, 2003
    Posts:
    1,617
    Location:
    Canada
    Thank you for the thread StAnger. Well so far I don't have problem with my PC and the shutdown time it still 14 seconds.

    Wait and see, nothing else I can do. :doubt: :)
     
  16. jan

    jan Former Eset Moderator

    Joined:
    Oct 25, 2002
    Posts:
    804
    Hi,

    is anyone here having NOD with XP and shutdown not delayed?

    Thanks, :)

    jan
     
  17. dave s

    dave s Registered Member

    Joined:
    Jan 20, 2003
    Posts:
    19
    No change in shutdown times here...still averaging 28 seconds.

    Dave

    NOD32 Antivirus System information
    Virus signature database version:   1.446 (20030626)
    Dated:   Thursday, June 26, 2003
    Virus signature database build:   3749

    Information on other scanner support parts
    Extended heuristic module version:   1.002 (20030606)
    Extended heuristic module build:   1030
    Archive support module version:   1.001 (20030526)
    Archive support module build version:   1032

    Information on installed components
    NOD32 For Windows NT/2000/XP - base
    Version:   2.000.2
    NOD32 For Windows NT/2000/XP - Internet support
    Version:   2.000.2
    NOD32 for Windows NT/2000/XP - standard component
    Version:   2.000.2

    Operating system information
    Platform:   Windows XP
    Version:   5.1.2600 Service Pack 1
    Version of common control components:   5.82.2800
    RAM:   512 MB
    Processor:   x86 Family 6 Model 8 Stepping 6 (863 MHz)
     
  18. asdf

    asdf Registered Member

    Joined:
    Feb 6, 2003
    Posts:
    28
    Xp Pro with latest updates, 256 ram, 1.1 gig processor and shutdown of 35 seconds.
    Much the same as always. :)
     
  19. linney

    linney Registered Member

    Joined:
    Feb 17, 2002
    Posts:
    174
    No Shutdown problems here either.

    NOD32 Antivirus System information
    Virus signature database version:   1.446 (20030626)
    Dated:   Thursday, 26 June 2003
    Virus signature database build:   3749

    Information on other scanner support parts
    Extended heuristic module version:   1.002 (20030606)
    Extended heuristic module build:   1030
    Archive support module version:   1.001 (20030526)
    Archive support module build version:   1032

    Information on installed components
    NOD32 For Windows NT/2000/XP - base
    Version:   2.000.2
    NOD32 For Windows NT/2000/XP - Internet support
    Version:   2.000.2
    NOD32 for Windows NT/2000/XP - standard component
    Version:   2.000.2

    Operating system information
    Platform:   Windows XP
    Version:   5.1.2600 Service Pack 1
    Version of common control components:   5.82.2800
    RAM:   511 MB
    Processor:   x86 Family 6 Model 8 Stepping 3 (564 MHz)
     
  20. controler

    controler Guest

    I think back in April Microsoft released a tool for startup shutdown problems.

    I think this link is still good.

    http://www.microsoft.com/whdc/hwdev/platform/performance/fastboot/BootVis.mspx

    con
     
  21. Antarctica

    Antarctica Registered Member

    Joined:
    Feb 25, 2003
    Posts:
    1,617
    Location:
    Canada
    Controler,

    I have Bootvis install. And what is strange is before I had NOD32 installed, my shutdown time was 13 seconds.Now it is about
    45 seconds.
    And Ididn'd had this problem with the Version 1 :(
     
  22. StAnger

    StAnger Registered Member

    Joined:
    Jun 8, 2003
    Posts:
    84
    I may be totally wrong here, but at the off chance that I am on to something. Mine is no slower then before, but it has also been slow in shutting down.
    Main reason because I have the pagefile cleared at shutdown.
    What I noticed is that for those where it was always slow there is no extra time added, but for those that had a quick shutdown, there has been an impressive change. Am I right?
    Does NOD try to scan the pagefile at shutdown?
     
  23. Antarctica

    Antarctica Registered Member

    Joined:
    Feb 25, 2003
    Posts:
    1,617
    Location:
    Canada
    Good point StAnger. Let's wait if someone from Eset can confirm this
     
  24. Grendel

    Grendel Registered Member

    Joined:
    Jun 18, 2003
    Posts:
    18
    'Whiles back, Jan asked me for my system information. I've been a bit delayed...but that's no excuse, since I started this thread :) .

    Have reinstalled; same slower shutdown times I previously reported, same "cure".

    (Jan -- I know you're away for a bit). So without further ado:

    NOD32 Antivirus System information
    Virus signature database version:   1.449 (20030630)
    Dated:   Monday, June 30, 2003
    Virus signature database build:   3757

    Information on other scanner support parts
    Extended heuristic module version:   1.002 (20030606)
    Extended heuristic module build:   1030
    Archive support module version:   1.001 (20030526)
    Archive support module build version:   1032

    Information on installed components
    NOD32 For Windows NT/2000/XP - base
    Version:   2.000.2
    NOD32 For Windows NT/2000/XP - Internet support
    Version:   2.000.2
    NOD32 for Windows NT/2000/XP - standard component
    Version:   2.000.2

    Operating system information
    Platform:   Windows XP
    Version:   5.1.2600
    Version of common control components:   5.82.2600
    RAM:   1024 MB
    Processor:   Intel(R) Pentium(R) 4 CPU 2.26GHz (2271 MHz)
     
  25. sig

    sig Registered Member

    Joined:
    Feb 9, 2002
    Posts:
    716
    I just did a clean install of NOD 2 and am having exactly the same experience as Spy1 noted. I too get the notice that IMON is taking time to close, and it still won't as it says it's not responding and then I have to manually end the process via the info box before shutdown will proceed. Then the shutdown takes considerably longer than previously. o_O
     
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