xerobank FP

Discussion in 'Prevx Releases' started by kasperking, Nov 20, 2009.

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  1. kasperking

    kasperking Registered Member

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    Hi prevx SOL again is detecting XB....:doubt:

    well sarcasm is also detected here....:thumbd:
     
    Last edited: Nov 20, 2009
  2. Triple Helix

    Triple Helix Webroot Product Advisor

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    Last edited: Nov 20, 2009
  3. kasperking

    kasperking Registered Member

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    ummm... well that's what i did first time when prevx flagged xerobank....and the issue was resolved....supposedly... so now going through the same process again is a bit nonsensical.....but it seems posting issues here is not taken well here so no more posts from me regarding prevx here anymore...
     
  4. Triple Helix

    Triple Helix Webroot Product Advisor

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    I wasn't trying to say not post here at all but if you Have FP or other file problems keep working with support until it is fixed properly and if you have a problem with support then post here your complaint!

    TH
     
    Last edited: Nov 20, 2009
  5. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    I suspect they've just released a new version which may invalidate the fix from before (or your heuristic settings are set on High/Maximum which will automatically flag new versions intentionally). If you could send us another scan log to report@prevxresearch.com, it will allow us to correct the FP :)
     
    Last edited: Nov 20, 2009
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