The purpose of this thread is to provide a place for the customers of XeroBank to offer constructive feedback on — and recommend enhancements to — their products and services, and for prospects of XeroBank to more fully understand the strengths and weaknesses of this anonymity solution. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * To get started, I am offering the following comments (in no particular order) for consideration by XeroBank. Update, enhance and expand the set of FAQs on the XeroBank website, together with creating a searchable Knowledge Base of articles on XeroBank products and services. Author white papers describing the XeroBank network and its unique attributes. Keep the XeroBank website current (e.g., always the display the actual latest version number of XeroBank software available for download). Post a “change log” on the XeroBank website for each new release of XeroBank software. Improve the customer support ticket system, by providing a prompt acknowledgement to the user that a ticket has been received. Create a public community forum in which XeroBank users may talk to one another. Prepare a Knowledge Base article containing a comparative analysis of the strengths and weakness of the major commercial anonymity services. Expand the set of exit nodes on the XeroBank network available to a user (i.e., beyond Canada and the Netherlands). Vary the IP address of the exit node on the XeroBank network at least daily. Vary the country of the “hop” in the XeroBank network (i.e., entry node -> hop -> exit node) frequently (e.g., hourly). Allow the user to specify the default exit node when first launching xB VPN (e.g., perhaps through a command-line parameter such as “--connect Canada.ovpn”). Author a Knowledge Base article containing links to allow a user to download all the source code used by the XeroBank client (e.g., xB VPN). Commission and release the results of an audit by an independent and well-respected technology consultancy that verifies all anonymity, privacy and technology assertions made by XeroBank. Achieve FIPS 140-2 certification. During the new account signup process, allow the user to optionally indicate that s/he has a VeriSign Class 1 digital ID corresponding to the email address that has been provided. That ID may then be retrieved by XeroBank (see https://digitalid.verisign.com/services/client/index.html) and used to encrypt the “Welcome to XeroBank” email sent to the user that (may) contain the Access and Deposit account numbers. In this way, the contents of that introductory message are secured. Alter the XeroBank Installer so that shortcuts to xB Browser and xB Config are not added to the “Start | All Programs | XeroBank” folder, when the xB Browser is not being installed.