X38/ICH9R

Discussion in 'Acronis True Image Product Line' started by Tahiti25, Feb 13, 2008.

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  1. Tahiti25

    Tahiti25 Registered Member

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    Feb 13, 2008
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    Which version of ATI can support and detect X38 / ICH9R RAID ( Intel Matrix Storage) the new Intel chipset?

    My motherboard is an asus Maximus Formula and the cd recovery of ATI 11 ( 8.0.0.841) cannot detect my Raid 0.

    Thank you.
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Tahiti25,

    Thank you for choosing Acronis Disk Backup software

    Could you please update your Acronis True Image 11 Home to the latest build, create Acronis Bootable Rescue Media and check if this issue is fixed?

    If you've tried this solution and your controller is still not supported then please create Linux system information (sysinfo.txt) as it is described in Acronis Help Post and submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    --
    Michael Levchenko
     
  3. shieber

    shieber Registered Member

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    Oct 27, 2004
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    If build 8053 doesn't work, then you can keep sending sys info files to tech support as they try sending you diff iso files to make new bootCDs -- one might work, or you can consider building a vistaPE disk. See Mustang's free guide. I recommend the Vista PE disk for anyone having trouble with the ATI bootCD. You can be up and running in about an hour instead of days or weeks.

     
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