Write Error

Discussion in 'NTFS for Mac & ExtFS for Mac' started by brianjud, Dec 5, 2009.

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  1. brianjud

    brianjud Registered Member

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    I am a Snow Leopard 10.6.2 user using NTFS for Mac 7.0.3. I have 3 harddisk one is WD 500GB(mac fs) and another seagate 500GB(NTFS) both brand new and another Seagate 250GB(NTFS) 1 year old. i will explain below as best i can in sequence (mutually exclusive events):-

    1) Seagate 250 copy to Seagate 500: error -36
    2) Seagate 250 copy to WD500: OK
    3) Seagate 250 to WD500 to Seagate 500: error -36
    4) Seagate 250 to Mac Desktop to Seagate 500: Error -36

    Error 36: Something about folder already exist issue

    Errors stated on arise under following conditions:-

    1) A transfer involving a file or more within a folder within another folder(2 Levels)
    2) Transfer of folders within another folder.

    Error does not arise under the following condition:-

    1) A transfer involving a file or more within a folder(1 Level)
    2) A Transfer a file or more
    3) Transfer of empty folders

    In Short, all transfer/writes with 2 levels are having that error. Only arise lately(not more than a month back).

    Tried to uninstall and reinstall driver: no effect
    Tried formatting all 3 hard disk and tried again(with used of a windows PC as Backup): no effect
    Tried formatting mac and reinstalling: no effect
    Tried disable last access time: no effect
    tried to check permissions: no effect
    tried compression: no effect

    I hope i have been thorough. please assist me in solving this problem as this issue is defeating the purpose for purchase.

    Thank you very much.

    Brian
     
  2. Paragon_Tommy

    Paragon_Tommy Paragon Moderator

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    Hello Brian,

    Thank you for the descriptive details. Can you tell us if you're running Snow Leopard 32 or 64bit? NTFS for Mac 7.0.3 currently does not support 64bit.

    http://www.paragon-software.com/home/ntfs-mac/

    If your equipment permits, I would run the same test on a Leopard machine to see if you replicate similar results.
     
  3. brianjud

    brianjud Registered Member

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    It does not happen in Leopard. I load snow leopard as default normally.
     
  4. Paragon_Tommy

    Paragon_Tommy Paragon Moderator

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    The current version of NTFS for Mac 7.0.3 is not supported for Snow Leopard 64bit.
     
  5. brianjud

    brianjud Registered Member

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    i was running it 3 weeks ago the same way i am running it now. if it was working fine 3 weeks ago, why isn't it supported now?
     
  6. Paragon_Tommy

    Paragon_Tommy Paragon Moderator

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    I'm surprised NTFS worked for you on your Snow Leopard 64bit computer. Most users aren't able to write at all.
     
  7. brianjud

    brianjud Registered Member

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    i'm running it at 32bit..
     
  8. Paragon_Tommy

    Paragon_Tommy Paragon Moderator

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  9. Mephist

    Mephist Paragon Support

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    Support team says that in the next version this error will be fixed. Next version will be available at the end of December.
     
  10. maxap

    maxap Registered Member

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    I experience exactly the same problem on my Snow Leopard (running normally, I didn't turn on the 64 bit mode)
    I cannot copy folder with files to my external HDD and receive the error message (-36 error). It is very annoying and nobody seems to care about fixing it...!
     
  11. Paragon_Tommy

    Paragon_Tommy Paragon Moderator

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    We're anticipating NTFS for Mac build 7.0.4 to come soon. Will post when it's available.
     
  12. rpt007

    rpt007 Registered Member

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    @Paragon_Tommy

    will the 7.04 version "only" fix the described issues for a SnowLeopard running in 32bit mode or will that be the version fully supporting the 64bit SnowLeopards?

    Regards
    Raimund
     
  13. Paragon_Tommy

    Paragon_Tommy Paragon Moderator

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    To be honest, I have not yet seen the release notes. I will keep you posted.
     
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