WormGuard problem

I am wondering if I have a unique problem with WormGuard v3.1 or if others experienced this.
I use WinXP Pro. and when I install WG I can no longer use Help and Support on the Start menu.
I also can not double click a mpg or avi and have it open Windows Media Player.
I get an error stating this is not a valid Win32 application.
It happens immediately after clicking install from the WG program.
Once the problem happens I can't repair it.
Uninstalling WG doesn't work.

I have read that other people use it on WinXP with no problems.
I'm wondering if there is some setting in Windows I can change to make WG work for me?

Thanks

 

"

 Hello  FarCry  ,

 I have tried WG 3 with XP ( using the compatibility mode ) and it did not work .Yesterday I tried TDS 3 ( XP and compatibility mode again )  and I had no problem , I am testing TDS 3 and everything  is fine.
  Here in WILDERS/DiamondCS Forum  I have read  that , in my case , probably "WormGuard" was in conflict with my AV(NAV2002) , others , with others AVs , are using WG&XP(with or without compatibility mode ).
  Perhaps , like me you will have to wait for the version 4 .

                   Regards ,
                                 sflag
P.S. : I have 3 more ATs  in my computer, but  TDS3 is really impressive .

 

Re: "

Hi sflag,

Are you perhaps referring to this thread:
http://www.security-pro.co.uk/yabb/YaBB.pl?board=dcstds;action=display;num=1013437821

I wrote there:

If you were referring to that thread: I was talking about NIS (earlier version like NIS 1.0) and not NAV.

My expectation that this issue will be solved with WormGuard 4.0 is based on what Wayne wrote:

I hope this might help to clarify this.

 

 Hello  FanJ  ,
 Only now I have  understood your first thread (about NIS).I am using "NIS2002" but I was thinking that it was only its AV component  the cause of the incompatibility(NAV2002).
 I presume that the conflict WG X NIS(early versions)  persists also with the last version of NIS .
 Thank you for the explanation , regards
                                                            sflag

 

FarCry,

I have the same "problem" on my XP machine. I just put up with it and Pinned "Hlpctr.exe" to the Start Menu and renamed it "Help and Support". For the .mp3's I just right click and "Open". Wormguard works to well to *not* use it

 

Ron_P;

Thank you, I have been wondering about this problem since July 2001.
You're the first person that has posted that you have the same problem.
I thought I was the only one that had that problem.

I really would like to find out what causes it.
WormGuard seems to delete files or something.

Thanks

 

To be honest, I wasn't sure *WHAT* caused it I thought it may have been the registry cleaners that I use - Easy Cleaner is known to break "Help and Support" but they have a reg file to fix it...it didn't work. I just can't remember *when* I installed WG and just thought it was the reg cleaners. If you didn't clean the reg and yours broke after WG...good enough for me I don't find it that big of a deal for me, I launch all my music from the player and pinning H&S to the Start Menu works fine.

Ron

 

Ron_P & FarCry, I also have XP Pro and the same problem of "This is not a valid win32 app." SO I also right click and choose Open with ect. I found it will also block the .exe of some games and the one I know of personally is Heavy Gear 2 from Activision. After installing Wormguard the game will not launch online nor will some parts of the game launch (Instant Action) ect. And I have now installed Wormguard on another XP Pro box for a friend and they have Heavy Gear 1 and it worked fine for awhile then all of a sudden samething as HG2. I am not sure how to fix this bug but maybe if the file name was placed in the "Allowed List Editor" it may work? Just thinking Thanks, JAS

 

I have tested WormGuard with my system, specifically to see if WG was the culprit.
I had done a format and a clean install.
I made sure everything was working and then I installed WG and it caused problems.
I messed with it every way you can imagine and nothing repaired the problems.
I uninstalled WG and that didn’t work either.

I used the right click thing for awhile also.
I would browse to PCHEALTH/HELPCTR/Binaries/HelpCtr.exe when I needed Help.

I don’t have it installed now.
I’m waiting for v4.0 to be released.