Hi Everyone, Just to make it short, I found 2 work arounds for the issue with: - Acronis True Image 8 - Acronis Drive Cleanser 6 ...hanging up while attempting to load with the Vantec Nexstar Enclosures hooked up to the computer. The workarounds are as follows in order of easiness: *Method 1 Workaround*: - Place the Acronis CD inside the cd drive and boot the computer. - After the True Image 8 recovery console finishes loading, wait 5-10 seconds, then insert the usb cable for your Nexstar enclosure. - Wait 5-10 seconds after inserting the usb cable, then reboot and True Image 8 should load with the hard drive detected. *Method 2 Workaround*: - Insert the usb cable for your Nexstar enclosure and start up the computer with the Acronis CD. - Acronis should now be loading, and hang up after awhile (about 2 mins) with the Nexstar's LED blinking. - After the LED blinks around 5 times (give or take), remove the usb cable for an instant until you see the recovery console 'just' coming up; then re-insert the cable. - Your Enclosure and its hard drive should now be detected. *** If this work around helps you, please post a reply saying 'Confirmed', so we can know how many of us it works for *** Test Setups: - Toshiba Portege M300 Laptop (Pentium M) - Compaq X1050CA Laptop (Pentium M) - Pentium M 760 (2Ghz) Desktop w/Asus P4P800 E Deluxe Motherboard - Athlon XP 2600+ w/MSI Motherboard (can't remember the model off the top of my head) - Original 2.5" Vantec Nexstar Enclosure w/Hitachi 4200 RPM HDD - New 2.5" Vantec Nexstar Enclosure w/Hitachi 4200 RPM HDD *Manufacture date between the 2 Hitachi HDDs are 2 years apart * All issues and their work arounds were duplicated on all 3 Systems P.S. I would like to see Acronis do something about this, as I was quite pissed after purchasing these programs and going through the hell that I did to find a workaround; then realizing a month or 2 into my purchase that my newly acquired product was now at the 'End of its Life'; then to top it off, I read about other customers who purchased the 'physical' product and received the free True Image 9 upgrade voucher. In truth, with all the problems with version 9, I rather Acronis fix this one problem and let me happily continue using version 8. I hope this helps everyone who had this problem. A Note to Mods or Acronis Staff: If you find this workaround useful, and there IS NOT going to be a fix for the problem, it might be useful if this thread was stickied.