Won't install

Discussion in 'adware, spyware & hijack cleaning' started by Ozzie, Apr 25, 2004.

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  1. Ozzie

    Ozzie Guest

    Spyware blaster won't install, im supposing it's malware on there already.

    Hijackthis log-

    Logfile of HijackThis v1.97.7
    Scan saved at 9:38:35 PM, on 4/25/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\rundll32.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\BigFix\BigFix.exe
    C:\Program Files\mozilla.org\Mozilla\mozilla.exe
    C:\Documents and Settings\Evan\Local Settings\Temp\Temporary Directory 1 for hijackthis1977.zip\HijackThis.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = mk:mad:MSITStore:C:\WINDOWS\start.chm::/start.html#cf70f03f-56f8-4ca3-8ebb-3d3fab35ced4
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.emachines.com/
    R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    N2 - Netscape 6: user_pref("browser.startup.homepage", "www.redsox.com"); (C:\Documents and Settings\Evan\Application Data\Mozilla\Profiles\default\iqwgovvh.slt\prefs.js)
    N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5Cmozilla.org%5CMozilla%5Csearchplugins%5Cgoogle.src"); (C:\Documents and Settings\Evan\Application Data\Mozilla\Profiles\default\iqwgovvh.slt\prefs.js)
    O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - (no file)
    O2 - BHO: (no name) - {A6F42CAD-2559-48DF-AF30-89E480AF5DFA} - C:\WINDOWS\bho.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {EE897A6C-E948-4380-AEF7-C4249B6E342C} - C:\WINDOWS\System32\epe.dll (file missing)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: (no name) - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - (no file)
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\CONFLICT.1\bridge.dll",Load
    O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\SpyHunter\SpyHunter.exe
    O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
    O4 - HKLM\..\Run: [cihost.exe] C:\WINDOWS\cihost.exe
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Startup: Microsoft Data Helper.lnk = C:\WINDOWS\cihost.exe
    O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
    O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://c:\MAIN.MHT!http://213.159.117.236/buka.chm::/x.exe
    O16 - DPF: {11311111-1111-1111-1111-111111111157} - file://C:\Program Files\Q330994.exe
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {F57D17AE-CE37-4BC8-B232-EA57747BE5E7} - http://66.230.146.53/EPlugin_US.cab

    Any assistance is greatly appreciated. Thanks!
     
  2. puff-m-d

    puff-m-d Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    4,451
    Location:
    North Carolina, USA
    Hi Ozzie,

    Welcome to Wilders.

    Before you start, please unzip or move HijackThis to a separate folder of its own. The program will make backups in the folder it's in. These easily get lost in a temporary folder or a folder with other programs.

    Check the following items in HijackThis.
    Close all windows except HijackThis and click Fix checked:

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = mk:mad:MSITStore:C:\WINDOWS\start.chm::/start.html#cf70f03f-56f8-4ca3-8ebb-3d3fab35ced4

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank

    R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

    O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - (no file)
    O2 - BHO: (no name) - {A6F42CAD-2559-48DF-AF30-89E480AF5DFA} - C:\WINDOWS\bho.dll

    O2 - BHO: (no name) - {EE897A6C-E948-4380-AEF7-C4249B6E342C} - C:\WINDOWS\System32\epe.dll (file missing)

    O3 - Toolbar: (no name) - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - (no file)

    O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\CONFLICT.1\bridge.dll",Load

    O4 - HKLM\..\Run: [cihost.exe] C:\WINDOWS\cihost.exe

    O4 - Startup: Microsoft Data Helper.lnk = C:\WINDOWS\cihost.exe

    O16 - DPF: {F57D17AE-CE37-4BC8-B232-EA57747BE5E7} - http://66.230.146.53/EPlugin_US.cab

    Download CWShredder and run. Be sure ALL other windows are closed and use the Fix button and follow the instructions you will receive.

    There also may be hidden files. See HERE for how to show hidden files.

    Then reboot into safe mode and delete:

    C:\WINDOWS\start.chm
    start.html <-- You may have to do a search for this file.
    C:\WINDOWS\bho.dll
    C:\WINDOWS\Downloaded Program Files\CONFLICT.1\ <-- entire folder
    C:\WINDOWS\cihost.exe

    Reboot and then post a fresh HijackThis log.

    Regards,
    Kent
     
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