windows XP wont restart after installation

Discussion in 'Acronis Disk Director Suite' started by MMi9564991, Apr 26, 2009.

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  1. MMi9564991

    MMi9564991 Registered Member

    Joined:
    Apr 17, 2009
    Posts:
    3
    Sony laptop PCG-FXA32 windows XP

    So, I bought Disk Director Suite 10.0. I installed and it asks to reboot. ok, it reboots to a black screen that says, safe mode or last known good configuration will not boot in safe mode so I have to boot using "last good configuration". then I try to run disk director and get the error: E000101F4, application module error, cannot fine the necessary acronis Disk Director Suite Modules, please reinstall acronis disk director suite. I did that, and then the entire cycle starts over. please help.

    thanks.

    Tried this
    Re: blue screen THEN E000101F4 - can't find modules, pls reinstall

    Are you installing on XP or Vista? If Vista, make sure to right-click on the installer file and select the option to run it as an administrator. Also, did you install it for All Users?

    AND THIS

    quercus29, please let us know the following:

    -the exact name of the file you are trying to install
    -the exact name of your OS

    Please also run the MD5 checksum utility in order to exclude installer corruption, here are the instructions:

    - Download a free checksum utility
    - Unpack and run the application. Browse and select the installation package you have downloaded;
    - Click the "Start" button;
    - Let us know MD5 value for your installation file


    MD5 value 57C8BD68F62EDA62EC48904053C33DBF
     
  2. MudCrab

    MudCrab Imaging Specialist

    Joined:
    Nov 3, 2006
    Posts:
    6,482
    Location:
    California
    What language version and build of DD 10 are you using? Your MD5 value doesn't match mine for the English 2,160 build (df5062f70fdd5dcc0d136b27fa16d45c).
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello MMi9564991 and MudCrab,

    Thank you for choosing Acronis Disk Director Suite 10.0

    Please accept our apologies for the delay with the response.

    MMi9564991, please let us know the exact name of the file you've installed. It will help us to compare the checksums.

    We are looking forward to hearing back from you at your earliest convenience.

    Thank you.
    --
    Alexander Nikolsky
     
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