Windows XP Shutting down

Discussion in 'other software & services' started by David S, Mar 16, 2006.

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  1. David S

    David S Registered Member

    Joined:
    Feb 17, 2004
    Posts:
    32
    I've been having an intermittent problem that occurs every few hours. My pc shuts down and then restarts. I don't know if it caused by my pc card (Kyocera-kpc 650) but it only occured after I started using it to connect to the internet. I get a blue screen with text on it but it doesn't stay up long enough to read it.

    Checking the event viewer I am getting a system report that says:

    Event Type:The computer has rebooted from a bugcheck. The bugcheck was:0x0000000fe (0xoooooo5, 0x89ce900,0
    Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 3/15/2006
    Time: 9:06:57 PM
    User: N/A
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x000000fe (0x00000005, 0x89ce90e0, 0x10330035, 0x899fe180). A dump was saved in: C:\WINDOWS\Minidump\Mini031506-02.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    x10330035,0x899fe 180). A dump was saved in C:\WINDOWS\Minidump\Mini031506-02 dmp.

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 3/15/2006
    Time: 9:07:57 PM
    User: N/A
    Description:
    Error code 000000fe, parameter1 00000005, parameter2 89ce90e0, parameter3 10330035, parameter4 899fe180.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45 System Error
    0008: 72 72 6f 72 20 20 45 72 Error code 000000fe Parameters
    0010: 72 6f 72 20 63 6f 64 65 00000005, 89ce90e0, 10330035, 899fe180
    0018: 20 30 30 30 30 30 30 66
    0020: 65 20 20 50 61 72 61 6d
    0028: 65 74 65 72 73 20 30 30
    0030: 30 30 30 30 30 35 2c 20
    0038: 38 39 63 65 39 30 65 30
    0040: 2c 20 31 30 33 33 30 30
    0048: 33 35 2c 20 38 39 39 66
    0050: 65 31 38 30

    I have no idea what any of this means or where to start-if someone can point a direction to go it would be most helpful. Would a re-format help?

    Thank you in advance.
     
  2. Arin

    Arin Registered Member

    Joined:
    May 1, 2004
    Posts:
    997
    Location:
    India
    It could be very well a hardware issue. Check with the manufacturer if the
    card is Windows XP LOGO certified or not. They might also have some driver
    update if its a driver issue.

    You can disable the automatic reboot feature by right clicking on the My
    Computer icon, select properties, click on Advanced tab, click on Startup
    and Recovery settings & uncheck Automatically Restart. But it won't stop
    the blue screen.

    Before installing any hardware, please check for the Windows XP LOGO test
    certificate. It saves us from these buggers.
     
  3. David S

    David S Registered Member

    Joined:
    Feb 17, 2004
    Posts:
    32
    Thx for the prompt reply, the card is XP certified although I have the 64x edition so I may have to check on that. It happened again and I was able to get this from MSN:
    --------------------------------------------------------------
    Error caused by a device driver

    Thank you for sending an error report to Microsoft.

    Error report summary

    Error type : Windows stop error (A message appears on a blue screen with error code information)
    Solution available? : No (see Next steps)
    What does this error mean? : Windows has encountered an error from which it cannot recover and needs to restart
    Cause : Unknown device driver
    Computer symptoms : A message appears on a blue screen with error code information (for example: e.g. 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)
    Additional steps for you to take : Important: Please continue to send error reports so analysts at Microsoft can study and try to correct the problem as quickly as possible

    Information about this error

    You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.

    Next steps

    We have analyzed your error report and at this time are unable to determine the exact cause of the error. However, Microsoft will continue to analyze this error report to try to determine the specific cause of the error. If we are able to find the cause and correct it, and you encounter the same problem, you will receive an updated response that includes instructions for resolving the problem.
    -----------------------------------------------------------
    I've gone through the device manager and can't find any problems, however I do believe it has something to do with the card. No updates on the site-will call tomorrow-thanks for your help.
     
  4. Franklin

    Franklin Registered Member

    Joined:
    May 12, 2005
    Posts:
    2,517
    Location:
    West Aussie
  5. Arin

    Arin Registered Member

    Joined:
    May 1, 2004
    Posts:
    997
    Location:
    India
    Well in that case try a card which has a driver for the 64bit edition or get a
    card which can use the one of the integrated drivers of Windows XP. All of
    them will be for the 64bit edition.
     
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