Windows Update

Discussion in 'ESET NOD32 Antivirus' started by pakratt, Jun 21, 2012.

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  1. Baresi

    Baresi Registered Member

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    Come on Eset, i still need some help whit this problem.
     
  2. foneil

    foneil Eset Staff Account

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    We are not seeing any reports of users still experiencing this issue with the new module. Can you confirm that pre-release updates are reset to normal (deselected), restart your computer, verify that you have the new module, and then update again.

    Enabling Pre-Release Updates
     
  3. siljaline

    siljaline Registered Member

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    Does any of this help ?
     
  4. Marcos

    Marcos Eset Staff Account

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    You are right. The problem appears to be caused by the older version of SSL used by Windows Update in Windows XP. We are working on a fix. Will keep you updated.
     
  5. Baresi

    Baresi Registered Member

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    That sounds great, then i just have to wait :cool:
     
  6. bwb1

    bwb1 Registered Member

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    Module 1041 has resolved my problem with Windows update, but has done nothing to clear up the certificate problems if I restore HTTPS protocol filtering- is it meant to? (Wont allow me to log in to my Yahoo webmail )
     
  7. Marcos

    Marcos Eset Staff Account

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    The module update was meant to solve only the Windows Update issue caused by security changes in the Windows Update Agent. If you're having issues with logging in to Yahoo webmail, most likely it's because your browser doesn't recognize / accept the ESET root certificate as a certification authority.
     
  8. rcdailey

    rcdailey Registered Member

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    I was wondering why the poster had a problem with Yahoo mail when I have a similar setup and no problems. However, I discovered that although Firefox and Chrome connect fine using https for login to Yahoo web mail, Internet Explorer 8 does not. It fails in a way very similar to the way it failed in association with Windows Update before the internet protection module update. Perhaps the poster uses IE and not Chrome or Firefox or another browser. He could switch to one of those or, I suppose, exclude the certificate for yahoo mail.
     
  9. bwb1

    bwb1 Registered Member

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    I am using Firefox 13.0.1. The oddity is my desktop with HTTPS protocol scanning enabled accepts the certificate, BUT my laptop with the same set up (FF 13/ESS5.2) will not and I have to disable the scanning to log in. I just want something simple without all this faffing around!!
     
  10. rcdailey

    rcdailey Registered Member

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    Well, so much for thinking this is IE-related only. I guess you could exclude the Yahoo certificate on the laptop, but that's not the ideal solution. I know some users simply don't use SSL protocol checking, which seems to solve the problem globally.
     
  11. Baresi

    Baresi Registered Member

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    Hi Marcos.

    The fix is still not done, do you know if it will be in the near future !
     
  12. Marcos

    Marcos Eset Staff Account

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    I'm not sure, probably withing 1-2 weeks. If you don't have many computers running Windows XP that you'd need to update, exclude the MS certificate from SSL scanning manually.
     
  13. reddice

    reddice Registered Member

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    All of our Windows 7 64 bit machines updated fine.
     
  14. MongrelCat

    MongrelCat Registered Member

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    Had the problem with Windows update this morning. After reading forum enabled pre-released updates. Worked great, ran all the new updates released yesterday.

    However, after installing the new Windows updates, the problem has returned (error 80244004). None of the fixes (including disabling HTTPS or SSL scanning) mrntioned earlier will work. Apparently one of the latest security fixes has changed the problem?
     
  15. Marcos

    Marcos Eset Staff Account

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    What ESET product, its version and OS / Service pack are you using?
     
  16. MongrelCat

    MongrelCat Registered Member

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    Sorry! ESET 5.2.9.1, Windows 7 32 bit SP1.

    Update 7/13/12 - Windows Update mysteriously started working again. I supsect some sort of certificate issue with corporate infrastructure was the issue. The module update or disabling HTTPS scanning appears curative. Thanks!
     
    Last edited: Jul 13, 2012
  17. Baresi

    Baresi Registered Member

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    My Windows update works fine now :D
     
  18. diskonekted

    diskonekted Registered Member

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    Hi all,

    I too am having this problem. I'm running Win 7 SP1 x64, ESS 5.2.9.1.

    I've enabled pre-release updates and some product modules were updated, but the problem still remains....

    I also tried to disable different components of ESS but to no avail...

    Thoughts?
     
  19. diskonekted

    diskonekted Registered Member

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    Confirmed on 2 other computers in the house which run the same OS and ESS version.
     
  20. Marcos

    Marcos Eset Staff Account

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    We are investigating it, apparently something has changed recently on Microsoft's part. As a workaround, you can disable SSL scanning or setting the SSL scanner to ask about non-visited sites and define an exception for the Microsoft's certificate when prompted during an attempt to update.

    Update: Internet protection module will be updated to address this issue caused by a change on Microsoft's part.
     
    Last edited: Oct 2, 2012
  21. stanr

    stanr Registered Member

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    The last time my system (Win7 64 bit - sp1) was able to check for updates was 9/20/12.

    I see that a updated module will be released but no mention of when it will be released.

    Is there any idea of the release date?
     
  22. Marcos

    Marcos Eset Staff Account

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    Most likely tomorrow for those updating from pre-release servers and 2-3 days later for all users.
     
  23. bwb1

    bwb1 Registered Member

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    Internet module 1047 seems to have resolved my problems with certificates on such as BTYahoo log in, as I can now run with HTTPS scanning. At last!!
     
  24. Marcos

    Marcos Eset Staff Account

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    The latest update only addresses the issue with Windows Updates and it's impossible that the change made could affect SSL communications with other servers.
     
  25. diskonekted

    diskonekted Registered Member

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    Hi Marcos,

    I can confirm, in my case at least, that this has corrected the issue. Thanks for the fast turn-around; the work you and the other Eset employee's do is greatly appreciated!

    Cheers,
    Diskonekted
     
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