Windows shutdown during backup hung ATI 8

Discussion in 'Acronis True Image Product Line' started by RikL, Feb 7, 2005.

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  1. RikL

    RikL Registered Member

    Jan 26, 2005
    Using ATI 8.0 build 786 on Windows XP Pro.

    I have a backup task scheduled to occur at system startup. On one occasion, the user accidentally shut down Windows by pressing the power button, while the backup was still running. When the system was rebooted again, the task did not run automatically and could not be started manually either. In fact ATI basically refused to do anything, acting as if there were a backup already running. Status on the task said that it had succeeded, but there was no backup file. To get things running normally again, I had to delete the task and reconstruct it.

    Is this a known bug, or do I need to report it as a new one?
  2. Menorcaman

    Menorcaman Retired Moderator

    Aug 19, 2004
    Menorca (Balearic Islands) Spain
    Hello RikL,

    Sounds as if TI's Scheduler Services have stopped running. Build 786 (and earlier) Scheduler Services are known to be a bit "problematic". You could uninstall/reinstall your existing version to overcome your immediate problem but better still, download and install Build 791. Remember to create a new boot rescue CD for this latest build.

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