Windows not recognizing .msi file

Discussion in 'ESET NOD32 Antivirus' started by Mustang1, Aug 16, 2008.

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  1. Mustang1

    Mustang1 Registered Member

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    Hi, all

    I wanted to try the 30 day trial of NOD32 anti-virus, and finally got it d/l'd, which is not that straight forward, but anyway, windows doesn't know what to do with the .msi file. I did some searching here, and I saw where someone recommended going to run> services.msc > windows installer and make sure it's running. I did that, but still no luck. This can't be that hard, any suggestions?

    Thanks
     
  2. Mustang1

    Mustang1 Registered Member

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    Can anybody offer any suggestions?

    Also, I did go ahead and buy the package, went through the registration, got a user name and password, but when I go back to the download page, it doesn't recognize them. o_O What am I doing wrong? It can't be that hard to buy software!!
     
  3. Gene Benson

    Gene Benson Registered Member

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    Hi Mustang1,

    Perhaps this will help. Hope it does. ;)
     
  4. Mustang1

    Mustang1 Registered Member

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    Thanks for the reply, Gene, unfortunately that doesn't work. I have XP Pro SP3, and that upgrade is already in there. I purchased two days ago, and still no help. Maybe I'll just stay with Avira.
     
  5. ronjor

    ronjor Global Moderator

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  6. nonoise

    nonoise Registered Member

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    try to run the msi file through command prompt:

    "msiexec /i eav_nt32_enu.msi"
     
  7. Mustang1

    Mustang1 Registered Member

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    Thanks for the suggestion, nonoise. I copied the above syntax, and tried a space after the slash, got various responses, "invalid name, are you sure you typed the name correctly" sort of message, to no response at all. I'm running out of ideas.

    I still have only been able to download the trials. I bought the full suite on Saturday, and still don't have a password for that either, nor any response from ESET. I'm getting ready to call my credit card company and tell them to cancel.
     
  8. axial

    axial Registered Member

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    There are some apparently known problems with SP3 clobbering the msiexec being able to install apps. I just did a google for "msiexec sp3" and found several postings on other forums about the problem.

    Being cautious about board rules I don't want to post the thread here directly, but if you surch the AumHa
    http://aumha.net/viewforum.php?f=62&st=0&sk=t&sd=d&start=0 forums you'll undoubtedly find some pertinent threads.
     
  9. nonoise

    nonoise Registered Member

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    go to Start -> Run -> type "cmd" (without "") -> you are now in folder C:\documents and settings\*your username* -> navigate to folder with the nod32 msi file -> then type "msiexec /i eav_nt32_enu.msi" (without "")
     
  10. Mustang1

    Mustang1 Registered Member

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    Thanks, nonoise. I'll give that a try.
     
  11. Mustang1

    Mustang1 Registered Member

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    Thanks, axial. I appreciate the post.
     
  12. Mustang1

    Mustang1 Registered Member

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    Nonoise, with your kind help, I got ESS installed using DOS! LOL!! That caused me to dig out my old MSDOS book! I have never had so much trouble buying, opening or installing a program. o_O

    Anyway, it's running as I type. Now on to that "100% computer usage" thread.....that's what's happening.

    Thanks again!
     
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