I have install ESET on my daughters laptop. As far as I know nothing else has changed. She now cannot logon to her machine. The initial logon is failing. I am not sure if she was able to logon immediately afterward or not. I am not happy with the ESET support, there is no provision for immediate support. She is in college and has work to do for tomorrow, this is a minor crisis. I cannot determine of this is ESET or a Windows problem. Any assistance would be appreciated.