Windows 7 x64 issue

Discussion in 'FirstDefense-ISR Forum' started by tapotio, Sep 7, 2010.

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  1. tapotio

    tapotio Registered Member

    Joined:
    Jun 15, 2007
    Posts:
    6
    Hi,

    i use FisrtDefense-ISR for a long time and it is currently installed on my Windows 7 x86 desktop and working perfectly.

    I did try to install it on my new Asus notebook G73J-TZ002 which owns Windows 7 x64 pre-installed *following the same procedure* : install the x64 version of the bootsec file, reboot, install Firstdefense.

    All went fine but when i try to make a snapshot the process stalls and ends up by a "The Copy Engine unexpectedly terminated" error.

    Searched forum for solution in vain.

    If one can help.

    thanks
     
  2. pandlouk

    pandlouk Registered Member

    Joined:
    Jul 15, 2007
    Posts:
    2,762
    Have seen it only once. But running an update a second time fixed it.
    Do you still have this problem?

    Panagiotis
     
  3. Minimax2000

    Minimax2000 Registered Member

    Joined:
    Jun 11, 2006
    Posts:
    204
    Location:
    Switzerland
    I have got the same error message on Vista x64 recently during indexing.
    I am wondering whether a Windows update could have caused this.

    The error log:
    ----------------------
    10/04/2010 23:32:15.190 1000 CMD> COPY "Primary Windows Vista x64" "Win Vista x64 VirtualBox" EXCLUDE *.tmp
    10/04/2010 23:32:15.191 0 Received "unanchor 0" from client 2
    10/04/2010 23:32:15.191 0 Snapshot 0 unanchored
    10/04/2010 23:32:15.191 0 Received "unanchor 1" from client 2
    10/04/2010 23:32:15.192 0 Snapshot 1 unanchored
    10/04/2010 23:32:15.192 0 Received "isrcopy" from client 2
    10/04/2010 23:32:15.192 0 C:\$ISR\0\ISRCopy.exe \\.\pipe\isrpipe0
    10/04/2010 23:32:15.213 0 ISRCopy started
    10/04/2010 23:32:15.352 0 BootSectorVersion = 61
    10/04/2010 23:32:17.213 1032 [86227935]Copying snapshot "Primary Windows Vista x64" to "Win Vista x64 VirtualBox"
    10/04/2010 23:37:12.326 0 Received "reanchor 0" from client 2
    10/04/2010 23:37:12.326 0 Snapshot 0 anchored
    10/04/2010 23:37:12.326 0 CheckBootstrap(1)
    10/04/2010 23:37:14.704 0 BootSectorVersion = 61
    10/04/2010 23:37:14.707 0 Received "reanchor 1" from client 2
    10/04/2010 23:37:14.708 0 Snapshot 1 anchored
    10/04/2010 23:37:14.709 0 CheckBootstrap(1)
    10/04/2010 23:37:15.114 0 BootSectorVersion = 61

    10/04/2010 23:37:15.115 1117 The Copy Engine unexpectedly terminated.

    10/04/2010 23:37:27.628 0 Client 2 disconnected
    10/04/2010 23:40:45.783 0 Client 5 disconnected
    10/04/2010 23:40:51.706 0 Client 4 disconnected
    10/04/2010 23:46:04.052 0 Client 3 connected
    10/04/2010 23:46:04.054 0 FirstDefense-ISR Manager [Version 3.32.0.235]
    10/04/2010 23:46:04.493 0 BootSectorVersion = 61
     
  4. tapotio

    tapotio Registered Member

    Joined:
    Jun 15, 2007
    Posts:
    6
    Well,in my case it was a partition problem.

    I followed the step by step guide to remove the first 100 MB
    partition on my primary HDD (kudos pandlouk) - search for the stickie about Windows 7 install - but i messed up so it was recreated each time i reinstalled Windows. Some tricks from the laptop mbr i suppose.

    Using a partitioning tool and reinstalling from scratch solved my problem. Seems FD can't play properly if C:\ drive not the first partition on disk....

    HTH
     
  5. Minimax2000

    Minimax2000 Registered Member

    Joined:
    Jun 11, 2006
    Posts:
    204
    Location:
    Switzerland
    Thanks for your reply tapotio.

    I have been hit with the same problem as this guy here:

    https://www.wilderssecurity.com/showthread.php?t=243672 in particular Post #5.

    And I tried to help him. That's tragedy. :argh:

    At least I have found out that there is some kind of stack overflow involved according to the exception code 0xc00000fd thrown by the isrcopy.exe engine.
    I tried to be indexing more than 40000 entries when the error message came up. Perhaps these were too many entries, so FD-ISR gave up. To make matters worse I can't fall back to RSS. After rebooting VSS is taking over again.

    I would appreciate if Todd could look into this.

    Eventlog in German:
    ----------------------
    Fehlerhafte Anwendung ISRCopy.exe, Version 3.32.0.235, Zeitstempel 0x49b30a09, fehlerhaftes Modul ntdll.dll, Version 6.0.6002.18005, Zeitstempel 0x49e03824, Ausnahmecode 0xc00000fd, Fehleroffset 0x0004e252, Prozess-ID 0x978, Anwendungsstartzeit 01cb68ba8be4d109.
     
    Last edited: Oct 10, 2010
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