Windows 10 upgrade getting stuck??

Discussion in 'other software & services' started by avman1995, Jul 30, 2015.

  1. xxJackxx

    xxJackxx Registered Member

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    Never do an OS upgrade with a backup image first. I am having to restore a PC back to Windows 7 right now as I was unable to get the network to connect after Windows 10 was on it. I have to move the backup image to a USB drive and it will take time but there is always a way back if you were prepared. Even if you weren't you can still get a machine working again. Maybe just not with the stuff you had on it before.
     
  2. Macstorm

    Macstorm Registered Member

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    It is never ever a good idea to upgrade Windows with a 3rd party AV installed on it.
     
  3. Triple Helix

    Triple Helix Specialist

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    No issues with WSA installed but in most cases your right and recommended!

    TH
     
  4. hawki

    hawki Registered Member

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    Hi Triple
    Yeah it's done. Put a fork in it. I cannot boot into Windows and there is no way to fix it. I do no image. My recovery/reset.on the hard driver re requires a Windows 10. Installation disc. I can't access my USB restore edrive. I can't even reinstall 8,,1 with a retail installation disk.I qdont't think I have an installed drive r for my. DVD. .BUT I DO HAVE WEBROOT PREMIUM on this. Kindle Fire I am writing. on.
     
  5. wallpapers

    wallpapers Registered Member

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    Wait....can't you just download a windows iso from another computer and extract it on a usb key ? Then you just need to boot into the usb key on the computer that has damaged os and reinstall os. By accessing your PC bios/uefi or boot menu you can choose to boot from usb. I hope you are not buying a new computer everytime windows dies :D
     
  6. Eggnog

    Eggnog Registered Member

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    Interesting reports. I successfully installed Win 10 on my five devices (2 laptops and 3 desktops) yesterday evening without so much as a hiccup. The longest time for any of them to upgrade and be ready to roll was just over an hour. They were all Win 7 machines. The graphics cards in two of the machines upgraded to Win 10 drivers after the installation but that was it. All devices recognized my wi-fi, home network and network printer out of the box. I've yet to experience any problems with any of them. I've never had an easier time upgrading the Windows OS. I don't know how it could have been easier or smoother.

    Edit: I should add that three machines run WSA and two run KIS. The two KIS machines had to do a quick update from Kaspersky after the fact but the WSA machines were already good to go. I didn't disable any of them prior to running the installation.
     
    Last edited: Jul 30, 2015
  7. hawki

    hawki Registered Member

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    Can't boot from USB or Access a boot menu to any working input.

    I have no idea how an upgrade is done but intuitively from what I have seen is that Windows 10 partially install and everything else got wiped. It got stuck while installing drivers.

    Getting stuck happened to a lot of peeps. I have been studying this issue all day. For many when they shut down and rebooted 8.1 was restored. For many like me dead.ducks, My best guess is that it depended on at what point in the instal getting stuck happened.

    All my data and files are backed up on two duplicate external hard drives. I had an Iomega ext. HDD break down after 7 months, thus the duplicate externals,

    But I never got into imaging and despite comments to the contrary posted above I am not certain that imaging would have helped. Mine was a total failure to install, not a question of just a buggy install.

    I hold Microsoft as being responsible for the destruction of my PC. A shameful display of incompetence by Microsoft on. It's long touted Windows 10
     
  8. Brian K

    Brian K Imaging Specialist

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    Same problem here on 3 computers. I get the "Something Happened" error.

    I've tried the Windows Update download, the Media Creation Toolkit and a Win10 ISO. It's no different after uninstalling the Australian language pack.

    I'm glad I have images.
     
  9. boredog

    boredog Registered Member

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    I also a few issues. First I got the light blue screen of death when it was looking at apps for ZAM64.sys and was a page fault. Then tried to click on the Edge icon and got as many did with Dells, Your trial version has expired, So went to IE 11 which seems to work fine. I would have thought they would have worked more with Dell on these issues.
    Also when I click on win update I get an error wuapp.exe
     
  10. ronjor

    ronjor Global Moderator

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    http://www.askvg.com/fix-something-happened-error-message-in-windows-10-upgrade/
     
  11. Eggnog

    Eggnog Registered Member

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    [QUOTE="hawki, post: 2511486, member: 91388"
    Getting stuck happened to a lot of peeps. I have been studying this issue all day. For many when they shut down and rebooted 8.1 was restored. For many like me dead.ducks, My best guess is that it depended on at what point in the instal getting stuck happened.[/QUOTE]


    I think you may be on to something here. I just talked to a friend a little while ago. He got stuck last night, too, at some point during the installation. He waited for a long time then decided to leave it alone and go run some errands and go out to eat. He was gone about 3.5 hours or so, he said. When he got back home it was unstuck and moved ahead a little bit. He just left it alone and it finally finished after a few more hours. I'm thinking that shutting it down at the wrong time during installation may mess things up at some point. It just might depend on when you do that.
     
  12. GPM

    GPM Registered Member

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    On the off chance your PC with the network problem has an Intel I217-V Ethernet card, you need an updated driver. That's what happened to me, took the better part of a day to figure that out.
     
  13. Brian K

    Brian K Imaging Specialist

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  14. hawki

    hawki Registered Member

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    I have no doubt that shutting down may have been a mistake, but after looking at a totally blackened screen without seeing anything happen ifor four hours ls a reasonable justification for making that possible error. The files had already been downloaded and copied so first day is no excuse.

    So Bil Gates has umpteen billion USD and this disabled fixed income guy is out $1,400.

    President Kennedy was right in his observation that "life is unfair" LOL. You don't have to be a President or a genius to know that. :)



    .
     
  15. hawki

    hawki Registered Member

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    I have no doubt that shutting down was a mistake, but after looking at a totally blackened screen without seeing anything happen ifor four hours is a reasonable justification for making that error.

    I think you may be on to something here. I just talked to a friend a little while ago. He got stuck last night, too, at some point during the installation. He waited for a long time then decided to leave it alone and go run some errands and go out to eat. He was gone about 3.5 hours or so, he said. When he got back home it was unstuck and moved ahead a little bit. He just left it alone and it finally finished after a few more hours. I'm thinking that shutting it down at the wrong time during installation may mess things up at some point. It just might depend on when you do that.[/QUOTE]
     
  16. zfactor

    zfactor Registered Member

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    hawki i know im not in your area but if you want to get with me and send me the laptop ill upgrade it for you. just an offer. pm me if you would like more info.
     
  17. Snoop3

    Snoop3 Registered Member

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    if you can get into the BIOS and change the boot order at least you could use a Linux Live CD
     
  18. Brian K

    Brian K Imaging Specialist

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    See above.

    The Media Creation Tool fails too. At 33% instead of 1%.
     
  19. ronjor

    ronjor Global Moderator

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  20. avman1995

    avman1995 Registered Member

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    I was reading about the issue on the internet.I found one person who said even he was stuck.So left it there and it took him 6 hours to complete the process.Seriously,Microsoft!!??
     
  21. khanyash

    khanyash Registered Member

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    Windows Updates downloaded the files needed for Win 10 on the system. I prepared ISO with Install.esd. And also prepared bootable USB with ISO.

    Later I got notification from Windows that my Win 10 install was ready. I proceeded but the install process stucked at "working on it" screen for more than 2 hours. I tried again but the install process was stucking at "working on it" screen i.e circle was spinning but the install never proceeded further.

    So I did an inplace upgrade with the prepared ISO. After install & net connected license was activated successfully.

    Later I did clean install with bootable ISO. During install 2 times license activation was asked & both the times I skipped it. After install & net connected license was activated successfully.

    I think inplace upgrade with ISO is fine to go for the upgrade as its the same as windows updates upgrades i.e both upgrades are done from within the Windows.

    Hope no probs in the future related to license...I think there will be no prob.

    I googled & read many users & forum mention inplace upgrade with ISO is fine & works on the eligible systems...& no probs at all.
     
  22. xxJackxx

    xxJackxx Registered Member

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    Interestingly I shut it down while gathering the files for the restore and when I powered it back on it worked. I had previously rebooted. Oh well, as long as it works.
     
  23. Brian K

    Brian K Imaging Specialist

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    Sounds good but it didn't work on my three computers. No method has worked.
     
  24. tgell

    tgell Registered Member

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    You may be able to get your computer back to 8.1. If pre-installed with 8 or 8.1 the key is embedded in firmware. Download the Windows 8.1 iso here. (edit: you have also have the option to create install media on a DVD or USB, if you decide on iso you can use that with Rufus to create a bootable USB flash drive. Select GPT as the partition scheme) Select your version, home or pro. It will need to be activated after install Go here and download Produkey which will pull the key from firmware after 8.1 is installed. If you need the key during install it can be pulled using a live linux disk. Post back if you need instructions on that.
     
    Last edited: Jul 31, 2015
  25. itman

    itman Registered Member

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    Correct. But it's the default MS supplied NVidia driver that came with the initial installation of WIN 7 it will revert to for example. I am sure that driver will not give problems when updating to WIN 10.
     
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