Win32/pacex.Gen Alert

Discussion in 'ESET NOD32 Antivirus' started by avkcheung, May 17, 2009.

Thread Status:
Not open for further replies.
  1. avkcheung

    avkcheung Registered Member

    Joined:
    Apr 14, 2008
    Posts:
    5
    Dear ALL,

    One of my client has recently got the attached alert. Tried with in-depth analysis but it still exist. Could it be completely removed? Please instruct, thanks a lot!

    Alex
     

    Attached Files:

  2. Toby75

    Toby75 Registered Member

    Joined:
    Mar 10, 2006
    Posts:
    480
    Hi Alex,

    Disable system restore...then enable it again. This should take care of the problem.
     
  3. avkcheung

    avkcheung Registered Member

    Joined:
    Apr 14, 2008
    Posts:
    5
    Dear Toby,

    Thanks for you quick response! So you mean disable restore and reboot, then enable it again? Or should I disable it and scan, then reboot and enable? Thanks again!!! Appreciated! :)

    BR, Alex
     
  4. flyrfan111

    flyrfan111 Registered Member

    Joined:
    Jun 1, 2004
    Posts:
    1,224
    Disable and re enable should be sufficient. Disabling deletes the previous restore points which is where the virus is. You can re boot in between if you wish but I don't think it's needed

    You can also submit the file for analysis if you wish since it is a generic detection.
     
  5. avkcheung

    avkcheung Registered Member

    Joined:
    Apr 14, 2008
    Posts:
    5
    So means that no virus scan is needed between disable and re enable?
     
  6. funkydude

    funkydude Registered Member

    Joined:
    Apr 5, 2004
    Posts:
    6,852
    You can do a scan after enable to make sure it's gone.
     
Thread Status:
Not open for further replies.