I recieved a call from a friend-in-need,"My computer won't do anything! Can U help" He has a HP Pavilion - 1.3ghz AMD Athlon (256kb cache RAM) w/200mhz frontside buss - 128mb SDRAM @ 100mhz - Windows XP Home edition Upon arriving at his place and starting the computer I observed the following: HP screen pops up first. Next a blue screen, with what appears to be white or grey font, pops for maybe 500ms (.50 sec) Consequently, I can't read the screen because it's gone too quickly. Nothing I know to do will stop the cycle on that blue screen. Next, the first Windows XP screen (loading screen) Then, the following message appears w/ white font on black backround (Quasi-DOS/DOS-like): We apologize for the inconvenience, but windows did not start successfully. A recent hardware or software change might have caused this. If yuor computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked. If a previous startup attempt was interrupted due to a power failure or because the power or reset button was pressed, or if you're not sure what caused the problem, chose Start Windows Normally. [shadow=red,left] Safe Mode [/shadow] Safe Mode With Networking Safe Mode with Command Prompt Last Known Configuration (most recent settings that worked.) Start windows Normally Use the up and down arrow keys to move the highlight to your choice Seconds until Windows starts: 189 There are the five modes listed but no matter which one I choose the computer will recycle back to start mode (with one exception.) When "Safe Mode with Command Prompt" was tried, a scrolling list appeared with what looks like a list of driver files. Then a pause, then recycle.... The "Last Known Configuration" option didn't do anything. After it was choosen the computer acted the same as if "Normal Mode" were chosen, which at this time simply recycles/restarts the computer. If left alone the computer will simply cycle thru all these screens, and then back to the start again. So...there you have it! I HATE XP because I don't know the underlying operating system, or how to get to it. I managed to obtain a HP Setup screen and nothing in there seemed to make a difference either...back to the recycling again. Is this a virus problem? Kinda acts like it, but I've never had a virus infection take hold of my computer before; therefore, I must plead ignorance...on many levels here anyway! I'm not really a computer guy (I use them to record & manipulate music at work) but I've been a user since the very first PC's came to the market. At the time I was in the military & we had even better computers than consumers could buy! (Remember WYSE computers?) Bill Gates was still in his garage! So... I don't completely freak out about these things... I'd like to figure them out! Thanks Folks!