Win XP computer is messed up bad...

Discussion in 'malware problems & news' started by kathyL, May 20, 2011.

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  1. kathyL

    kathyL Registered Member

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    zoiks. #2...

    clicked on MBRCheck; Avast popped up and said it might be dangerous, i clicked close, and as soon as i did that, it appears WBRC downloaded. i am looking at another black DOS screen:

    command-line:
    windows version: blah blah
    windows information: blah blah

    3 lines of addresses

    and at the bottom:

    Done!
    Press ENTER to exit...

    pressing enter now. :p

    ETA: skeert now, so not doing anything till you write back; i thought you said i needed to download these, run them on the PC and then NOT DO ANYTHING but it appears that just clicking on them is making the magic happen.
     
  2. CloneRanger

    CloneRanger Registered Member

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    What's WBRC ?

    Re opening etc these Apps etc.

    Why are you doing that ?

    * I said to drag/drop = copy/move ALL 5 Dl'd files from the Ex HD to the PC's desktop, & then NOT run them until i said !

    Re - DOS windows opening etc

    Yes they do look like that.

    * Instead of Left clicking on them to move onto the PC's desktop, Right click on them one at a time & select COPY then Right click & PASTE onto the PC's desktop. Repeat for each of the 5 files.

    If Avast pops up ignore any warnings & allow the moves but do NOT run anything.

    Do * & post back. & DON'T run anything else yet !

    Standing by
     
  3. kathyL

    kathyL Registered Member

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    oh, my oh so very bad. i forgot you said to put it on the desktop.

    ))-:
     
  4. kathyL

    kathyL Registered Member

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    ok. files moved to folder on desktop...
     
  5. CloneRanger

    CloneRanger Registered Member

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    OK let's be CLEAR.

    You now have ONLY the following 5 new files in ONE new Folder you created on the PC's desktop.

    aswMBR

    MBRCheck

    TDSS Killer


    MBAM & SAS Database Definitions

    Yes or no ?
     
  6. kathyL

    kathyL Registered Member

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    yes12345
     
  7. CloneRanger

    CloneRanger Registered Member

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    And you are Disconnected from the Internet by Still having removed that cable days ago ?
     
  8. kathyL

    kathyL Registered Member

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    yes

    xjljsldfjlsd
     
  9. CloneRanger

    CloneRanger Registered Member

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    xjljsldfjlsd = ?

    OK we are going to ONLY do ONE thing at a time, so be VERY careful to select the correct file etc etc !

    Go ahead & double click aswMBR

    Click the [Scan] button to start scan

    On completion of the scan click [Save log], save it to your desktop & post it here.

    Do NOT click ANY other tab/option etc on aswMBR
     
  10. kathyL

    kathyL Registered Member

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    scan complete; i downloaded it to the Ext HD. do you want me to move it to the Laptop desktop now or wait till we've run all the scans (or whatever we're doing)?

    ETA - never mind.

    aswMBR version 0.9.5.256 Copyright(c) 2011 AVAST Software
    Run date: 2011-05-27 19:23:21
    -----------------------------
    19:23:21.343 OS Version: Windows 5.1.2600 Service Pack 3
    19:23:21.343 Number of processors: 1 586 0x207
    19:23:21.343 ComputerName: NOBLESSE-P5 UserName: kathy
    19:23:21.625 Initialize success
    19:23:26.062 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdePort0
    19:23:26.062 Disk 0 Vendor: WDC_WD800BB-60CJA1 17.07W17 Size: 76319MB BusType: 3
    19:23:26.062 Device \Device\Ide\IdeDeviceP0T0L0-3 -> \??\IDE#DiskWDC_WD800BB-60CJA1______________________17.07W17#4457572d414d4341323136353435_035_0_0_0_0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} not found
    19:23:26.062 Device \Driver\atapi -> DriverStartIo 87155af1
    19:23:28.062 Disk 0 MBR read successfully
    19:23:28.062 Disk 0 MBR scan
    19:23:28.062 Disk 0 Windows XP default MBR code
    19:23:30.062 Disk 0 scanning sectors +156280320
    19:23:30.078 Disk 0 scanning C:\WINDOWS\system32\drivers
    19:23:36.421 File C:\WINDOWS\system32\drivers\cdrom.sys TDL3 **ROOTKIT**
    19:23:36.421 Disk 0 trace - called modules:
    19:23:36.437 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x87155ecc]<<
    19:23:36.437 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x87379ab8]
    19:23:36.437 3 CLASSPNP.SYS[f772efd7] -> nt!IofCallDriver -> \Device\00000066[0x873d1f18]
    19:23:36.937 5 ACPI.sys[f76a5620] -> nt!IofCallDriver -> [0x87381940]
    19:23:36.937 [0x872a99a0] -> IRP_MJ_CREATE -> 0x87155ecc
    19:23:36.937 Scan finished successfully
    19:24:53.468 Disk 0 MBR has been saved successfully to "F:\2011 may PC scan results\MBR.dat"
    19:24:53.468 The log file has been saved successfully to "F:\2011 may PC scan results\aswMBR.txt"
     
  11. CloneRanger

    CloneRanger Registered Member

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    Yes move the Log to the Laptop & post it here.

    You will move ALL logs that way so i can see them, but just a Reminder, we are ONLY doing one thing at a time, NOT side by side.

    So let's try & get the first one done ;)
     
  12. kathyL

    kathyL Registered Member

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    did you see the previous post has the log in it?
     
  13. CloneRanger

    CloneRanger Registered Member

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    Please do NOT go ahead & do things without waiting till i say, as that could mess things up, for you, & also makes it harder for me !

    As it happens this time you were lucky !

    The Log shows you ARE infected still with that Rootkit !

    If you closed aswMBR relaunch it & scan again, when it's finished press FIX

    fix.gif

    If it asks to ReBoot, do so. Either way ReScan & post back with the new Log
     
  14. kathyL

    kathyL Registered Member

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    I exited when i wasn't supposed to. got it. ok. one step at a time, only when you give the command. sorry.

    i scanned again but the 'fix' does not light up; only 'fixmbr' is clickable.
     
  15. CloneRanger

    CloneRanger Registered Member

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    Close aswMBR for now.

    Run MBRCheck & post the Log
     
  16. kathyL

    kathyL Registered Member

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    Avast is suggesting action to take:

    "open in sandbox"

    other options are:
    open normally
    cancel opening

    i'll open normally...
     
  17. kathyL

    kathyL Registered Member

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    MBRCheck has run (i'm looking at a DOS window).

    it says it's done, but i don't know how to copy the log... is there an easy way you can tell me?
     
  18. CloneRanger

    CloneRanger Registered Member

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    I thought you agreed to wait for advise before doing Anything ? :(

    open normally is ok, but you did NOT know that before. Don't RISK doing things you're not sure of, PLEASE !
     
  19. CloneRanger

    CloneRanger Registered Member

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    MBRCheck Log should be in the Folder you ran it from, or on the PC's desktop.
     
  20. kathyL

    kathyL Registered Member

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    I am trying to expidite things as i so appreciate what you are doing and feel terrible that it is a terrible hour/time for you and am trying to anticipate the answer to move it FWD. I will hence resist such moves and wait... I understand the old adage "haste makes waste". Tell my kids all the time..

    I copied/pasted somehow:

    MBRCheck, version 1.2.3
    (c) 2010, AD

    Command-line:
    Windows Version: Windows XP Home Edition
    Windows Information: Service Pack 3 (build 2600)
    Logical Drives Mask: 0x0000003d

    \\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`00007e00 (NTFS)
    \\.\D: --> \\.\PhysicalDrive0 at offset 0x00000005`020b6c00 (NTFS)
    \\.\F: --> \\.\PhysicalDrive1 at offset 0x00000000`00007e00 (NTFS)

    Size Device Name MBR Status
    --------------------------------------------
    74 GB \\.\PhysicalDrive0 Windows XP MBR code detected
    SHA1: DA38B874B7713D1B51CBC449F4EF809B0DEC644A
    465 GB \\.\PhysicalDrive1 RE: Windows XP MBR code detected
    SHA1: DA38B874B7713D1B51CBC449F4EF809B0DEC644A


    Done!
    Press ENTER to exit...

    >> I have NOT pressed ENTER, for whatever that's worth at this stage of the game...

    In the future, when Avast asks me that question, what shall i answer?
     
  21. CloneRanger

    CloneRanger Registered Member

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    Re - Avast. As i said, open normally is ok.

    Re - MBRCheck. Press ENTER to exit...

    Then,

    Run TDSS Killer

    It will try to connect out to update, but obviously can't as you've disconnected.

    Press Start Scan

    After it's finished Press Report & a Log will Open. Copy/Paste that into your next Post
     
  22. kathyL

    kathyL Registered Member

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    TDSS is asking me which objects to scan: services & drivers; boot sectors.

    scan both?
     
  23. CloneRanger

    CloneRanger Registered Member

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    scan both = YES
     
  24. kathyL

    kathyL Registered Member

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    it has finished scanning but the only options are "cure" and "continue".

    it states: malicious objects

    rootkit.win32.......

    the file is: c:\windows\system32\drivers\cdrom.sys
     
  25. CloneRanger

    CloneRanger Registered Member

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    Yes confirmed = Nasty !

    Press CURE & If it want's to ReBoot, let it
     
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