this is partly to commend the cust support from prevxhelp to let people know how fast i got a response to any and all questions. and also ill report back with my findings and my detections etc i have a rather large malware/virus collection. i love to put programs through the ringer. i have to say so far the cust support is fantastic!! thanks again prevxhelp!! if anyone wants me to look at anything specific please let me know!! but honestly i dont think i ever had as fast of responses from any other av company and i hope they continue that for webroot users.