Why is Registration such a problem?

Discussion in 'ESET NOD32 Antivirus' started by jdchio, Oct 27, 2008.

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  1. jdchio

    jdchio Registered Member

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    I purhcased 5 new copies of Eset's Nod32 AV from newegg.com about 6 months ago when I was in the states. Now I am at home here in the Philippines and Eset will not register any of them, yet they claim to be global. I have tried reaching tech support but they dont even return my emails. My brother is lawyer in the states and he says I have a good case for interstate fraud and credit card fraud and he is chomping at the bit to get started. I have a different view of things and will exhaust all other avenues before releasing the hounds. I just dont understand why a company that makes a really good product has the worst registration process and such lousy tech support.
     
  2. doktornotor

    doktornotor Registered Member

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    Not really sure what kind of registration you mean? The licenses (username + password) do not let you download updates, or... ? o_O
     
  3. jdchio

    jdchio Registered Member

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    registering the av for username and password: ie, activation!
     
  4. doktornotor

    doktornotor Registered Member

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    I still don't understand what kind of activation... All you need to do is this:
     

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  5. Marcos

    Marcos Eset Staff Account

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    I'm not sure about the policy the US dep. has for international sales, at least selling outside the US is prohibited. Customer care is provided by the distributor/reseller you purchased your license from so I'd suggest you contact them directly to sort this out.
     
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