Why is 3.0.684 suddenly hanging after this mornings update

Discussion in 'ESET NOD32 Antivirus' started by Vocalpoint, Oct 28, 2009.

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  1. Vocalpoint

    Vocalpoint Registered Member

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    Morning,

    I am running ESET AV 3.0.684 on a Vista Business 32 SP2 box...

    I have been running for about 30 minutes this morning and after the latest virus signature update 4551 (and a restart for two Windows Updates) - the bloody eset service is grabbing 25% CPU just about everytime I start something or try to open an app.

    This box has been running perfectly for months and so has ESET....

    Just wondering if anyone else is seeing anything....

    Cheers!

    VP
     
  2. WayneP

    WayneP Support Specialist

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    Hello Vocalpoint,

    I have not heard of any others having the same issues with recent updates. I would recommend reinstalling the software to see if the problem persists. The update may have been corrupted during download and could cause this type of issue.
     
  3. ccomputertek

    ccomputertek Registered Member

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    wait till next update, I allways try to clean the update cache before a new update of NOD32.If the next update still does this, post back your results and then i'll tell you how to reset the update files and download a fresh batch, to see if it was a corrupt download that causes this for you.
     
  4. Vocalpoint

    Vocalpoint Registered Member

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    This thing is driving me crazy. Any chance you can tell me how to reset? I am ready to ditch the cache now and retry it before I uninstall.

    EDIT: I dumped the cache and hit update...a few files came down and so far...no freezing...will keep an eye on things....
     
  5. cssoz

    cssoz Registered Member

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    uninstall your current version and install the latest build of v3.0

    change log is here https://www.wilderssecurity.com/showthread.php?t=253115
     
  6. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    What were the two Windows Updates that rebooted your computer to install?

    Regards,

    Aryeh Goretsky
     
  7. Vocalpoint

    Vocalpoint Registered Member

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    No can do - this version is not supported via my company's Juniper/Network Connect VPN software or I would be running it straight away. I have been hounding the powers that be relentlessly and still no joy...

    I did receive updates that this version may finally be compliant but I need to test that....

    Update on my issues - as soon as I completely uninstalled 3.0.684 and reinstalled - so far so good.

    Re: Windows Updates - sorry - I don;t have the names but they are the same ones that were released this week to the masses.

    Cheers!

    VP
     
  8. agoretsky

    agoretsky Eset Staff Account

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  9. Vocalpoint

    Vocalpoint Registered Member

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    Most certainly. Is there an issue with this update. It was a critical/essential so - Windows Update went for it as usual.

    Update when you can.

    Cheers!

    VP
     
  10. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    I am not aware of any outstanding issues, however, from looking at Microsoft's web site, it appears this rather large update from Microsoft makes several low-level changes to Windows Vista's behavior and I cannot help but wonder if the resource utilization issue you noticed is simply the result of increased overhead from on-access scanning while the operating system was being patched.

    Regards,

    Aryeh Goretsky
     
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