why i can't download Smart Security 4?

Discussion in 'ESET NOD32 Antivirus' started by rustam, Feb 25, 2010.

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  1. rustam

    rustam Registered Member

    Joined:
    Feb 25, 2010
    Posts:
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    Hi all,
    We use Antivirus (AV) Business Edition v.3 and have licenses for update signature database. Everything is ok.
    But now i decided to change my AV's version and model to ESET Smart Security version 4.0.474.
    first i would like to download this version but i couldnt. I just could download ESET NOD32 Antivirus 4 but not ESET Smart Security 4. Should i buy new special license for Smart Security or ?

    Regards,
    Rustam
     
  2. PaulB2005

    PaulB2005 Registered Member

    Joined:
    Apr 19, 2005
    Posts:
    525
    Smart Security is a separate license. Whilst you can use a Smart Security license to "downgrade" to the Anti Virus you can't use the anti virus license to upgrade to Smart Security.

    You need a new license for Smart Security.
     
  3. Rmuffler

    Rmuffler Former Eset Moderator

    Joined:
    Jun 26, 2008
    Posts:
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    Location:
    San Diego, CA USA
    Hello rustam,

    PaulB2005 is correct. NOD32 Antivirus and Smart Security have two separate licenses. If you have a NOD32 license you can download any version of NOD32. Since the Smart Security product includes a firewall and spam filter with our antivirus, the license costs more than the NOD32 license. Customers who have purchased a Smart security license can use that license for any version of Smart Security or any version of NOD32.

    Thank you,
    Richard
     
  4. rustam

    rustam Registered Member

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    Feb 25, 2010
    Posts:
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    Thank you, PaulB2005 and Richard.
    I got and now i know different between them. So i can download any version of AV with my AV license but for Smart Security(SS) version i need to have license for SS. if i will have license for SS so i can download all version of AV and SS.
    Thanks for both of you that explained me too clear.

    regards and thank you,
    Rustam
     
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