why ESET is always blocking many sites?

Discussion in 'ESET Smart Security' started by error, Nov 23, 2011.

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  1. error

    error Registered Member

    Joined:
    Nov 20, 2011
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    Location:
    bahrain
    hello,
    i am always facing this problem with ESET Smart Security 5
    many sites are blocked by it .. and some times some components of the site
    like .png pictures

    here is an example ..

    http://image.uobview.com/images/1fzf.png
     
  2. dwomack

    dwomack Eset Staff Account

    Joined:
    Mar 2, 2011
    Posts:
    588
    ESET will scan all pages that you try to access and will block the page if it finds any code that may be malicious or dangerous to you. If you feel that there's a false positive, you can always submit it to ESET's labs for analysis:

    kb.eset.com/esetkb/index?page=content&id=SOLN141&ref=wsf

    In the meantime, if you truly trust the content of the website and are either sure that the website is safe or are willing to take the risk, check out this KB Article to whitelist the site:

    kb.eset.com/esetkb/index?page=content&id=SOLN2844&ref=wsf

    Skip step 4 or you will ONLY be able to access those websites you add to the whitelist and none others.

    If this still won't help, you may want to simply uninstall/reinstall the program:

    kb.eset.com/esetkb/index?page=content&id=SOLN2788&ref=wsf
     
  3. error

    error Registered Member

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    Location:
    bahrain
    i sent an email since Thu 11/24/2011 1:41 PM
    and still i had no reply ..! and still ESET blocking it !
    that was my message

    subject:False Positive: Blocked webpage

    message:
    Hello,

    I am currently facing a problem with ESET when it blocks a probably clean website.
    It shows me this message :
    Access to the web page was blocked by ESET Smart Security. The web page is on the list of websites with potentially dangerous contents.
    I scanned it with other AVs and do detection was found.
    The website url is : university.arabsbook.com


    Looking forward to fix this problem
    Thank you.
     
  4. Marcos

    Marcos Eset Staff Account

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    Nov 22, 2002
    Posts:
    14,374
    To my best knowledge, there's actually malware on that site so it's not clean.
     
  5. zfactor

    zfactor Registered Member

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    Location:
    on my zx10-r
    i got a avast pop up also on this site so its not just eset
     
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