Why does ESS flag Ultrasurf software as a trojan?

Discussion in 'ESET Smart Security' started by psychopomp1, Feb 3, 2009.

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  1. psychopomp1

    psychopomp1 Registered Member

    Joined:
    Aug 26, 2007
    Posts:
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    Location:
    Kent, UK
    Hello Ladies and Gentlemen,

    I use a piece of free software called Ultrasurf (perfectly legal) which lets me bypass our companies Mcafee websense firewall and thus we can access all the blocked websites....it works by using a proxy ip address. However when i scan the ultrasurf.exe file on my personal laptop with ESS, it says that it could be a trojan!!! However it doesn't delete the file. Any ideas why this is happening? I've submitted the file to ESET for testing but haven't had any reply back yet. You can download Ultrasurf from

    http://www.ultrareach.com/download_en.htm
    or
    http://p.rajeshrana.net-a.googlepages.com/US_v9.2.exe

    Thanks folks:thumb:
     
  2. Rmuffler

    Rmuffler Former Eset Moderator

    Joined:
    Jun 26, 2008
    Posts:
    995
    Location:
    San Diego, CA USA
    Hello psychopomp1,

    Please contact our Support Engineers by going to http://www.eset.com/support/contact.php

    or by calling Toll Free. +1 (866) 343-ESET [3738], Tel. +1 (619) 876-5400.

    Thank you,
    Richard
     
  3. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,032
    Location:
    California
    Hello,

    Can you tell us which version of UltraSurf you are running, exactly what ESET Smart Security detected it as, and the version of your virus signature database?

    ESET's UK distributor's web site is as http://www.eset.co.uk/, if you would like to work with them directly.

    Regards,

    Aryeh Goretsky
     
  4. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    As far as I know, this fp was fixed about 2 days ago.
     
  5. psychopomp1

    psychopomp1 Registered Member

    Joined:
    Aug 26, 2007
    Posts:
    34
    Location:
    Kent, UK
    Its fixed now, ESET does not flag Ultrasurf v9.3 as a potential trojan. Sorry guys for making a big song and dance about this issue:'(

    Thanks for your help:thumb:
     
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