Where is Acronis's Support?

Discussion in 'Acronis True Image Product Line' started by thommcn, Jan 12, 2007.

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  1. thommcn

    thommcn Registered Member

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    I contacted Acronis Tech Support 3 days ago about ATI boot cd and startup recovery manager failures. I got an automated email, but that's it.
     
  2. foghorne

    foghorne Registered Member

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    you may need to wait at least another 3 or 4 days before you can expect to hear from them :'(

    F.
     
  3. LenC

    LenC Registered Member

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    Why don't you post your problem/issue here? I have always received immediate helpful responses to my questions.
     
  4. thommcn

    thommcn Registered Member

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    I already have posted on this board. The problem is that ATI won't boot my computer off cd or Startup Recovery Manager. The Linux part of ATI 10 build 4871 doesn't support my mainboard.
     
  5. foghorne

    foghorne Registered Member

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    Have a look at Bart PE. I tried it originally because of a Linux incompatibility problem, but once tried there is little reason reason to go back to the TI rescue disk.

    F.
     
  6. thommcn

    thommcn Registered Member

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    I got a special ATI boot cd from Acronis Support, everything should be sorted out in the next update, hopefully.
     
  7. Conqueror

    Conqueror Registered Member

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    You can use this forum here, from Acronis direct you will become no answer also not in 3 months, als when you send a guilty serialnumber.
    This are my experience.
    :thumbd:
     
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