Where do I download latest update?

Discussion in 'Acronis True Image Product Line' started by javajeff, Aug 9, 2008.

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  1. javajeff

    javajeff Registered Member

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    I cannot get to the us website. The UK and AU sites do not let me download the latest update. I am a registered user, and want to download the following:

    Last available update: build #8101, 2008-07-03.

    Thanks!

    javajeff
     
  2. nb47

    nb47 Registered Member

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    The site had been down but was back up several hours ago.
     
  3. javajeff

    javajeff Registered Member

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    Are you referring to the US site?
    This domain is under construction.

    The UK and AU sites are still messed up and will not allow a download.
    Download file request

    * We are very sorry but service is unavailable now. Please try again later or contact our support team.
     
    Last edited: Aug 9, 2008
  4. jmk94903

    jmk94903 Registered Member

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    On Saturday 8/9/08 at 5:55PM PDT, I logged into my account and could download updates, so it looks like it is back up and running again.
     
  5. bodgy

    bodgy Registered Member

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    I've just logged into the AUS website 1:55 pm (Oz time), get a nice puce background and a 404 error and a message - The requested URL '/sl/EwYMChzJnzpk(SY47KwTgKl3gB1YZMKl)DtpVQ2w1kM/TrueImage11.8101_s_en.exe' was not found on this server.

    So the US site is definitely having some problems, as the downloads come from there.

    Colin
     
  6. Earthling

    Earthling Registered Member

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    I'm in the UK and can get into My Account on the UK site and see my registered products and available updates. Trying to download anything though just gives me a blank page.
     
  7. wmcneil

    wmcneil Registered Member

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    download not working for US website, Sunday 8/10 8:30AM EDT:

    404 Not Found
    The requested URL '/sl/ea(dB0MRx3oFmZUOWb2(XO2swa4iT57(Af8lqy8aflc/TrueImage11.8101_s_en.exe' was not found on this server.
     
  8. Acronis Support

    Acronis Support Acronis Support Staff

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  9. Earthling

    Earthling Registered Member

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    Yes, well that message was posted four days ago and says the server will be back up in a few hours! You are making yourselves look totally incompetent.
     
  10. como

    como Registered Member

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    I have just tried to download the update from the US site with no problems so it seems the server has been fixed
     
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