I was interested to hear what programs you use to fix peoples' computers, now I want to know your routine? Specifically for fixing computers that are slow and may have occasional errors and crashes, since this seems to be what most friends and family ask me to fix. Usually I: 1. Scan for malware with MBAM and HitmanPro. Usually it just finds some adware and seemingly inert infections. 2. Update Windows fully. 3. Update programs like Adobe Reader, Flash, Java, etc. 3. Use CCleaner to remove junk files, remove obsolete registry keys, and uninstall preinstalled programs and unnecessary programs. 4. Run the sfc /scannow command if they are having errors. 5. Defragment if needed with Defraggler. Now I will probably run the Windows All-in-one program as well. What is your routine? Because mine could probably use improving.