What is wrong?

Discussion in 'adware, spyware & hijack cleaning' started by SuaSponte, Jan 6, 2004.

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  1. SuaSponte

    SuaSponte Registered Member

    Joined:
    Jan 6, 2004
    Posts:
    16
    Location:
    USA - Dallas, Texas
    I am very new to the board, and I just ran a HiJackThis log. I have no idea what to do now, or if this is even the right board. Please Help!

    Logfile of HijackThis v1.97.6
    Scan saved at 8:00:06 AM, on 1/6/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\svchost.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\WINDOWS\System32\snmp.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\carpserv.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
    C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\WINDOWS\System32\iefeatures.exe
    C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
    C:\Program Files\SpywareGuard\sgmain.exe
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\Explorer.EXE
    C:\Documents and Settings\Tracy Dexter\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = sas.r3.attbi.com:8000
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = sas.r3.attbi.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.dellnet.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - C:\WINDOWS\bi.dll
    O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\n3tpa1p.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {14b3d246-6274-40b5-8d50-6c2ade2ab29b} - C:\Program Files\Srng\SNHelper.dll
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
    O2 - BHO: (no name) - {C608090C-8257-4F65-B236-A71A4B2E2E3E} - C:\WINDOWS\System32\deskmxon.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [CARPService] carpserv.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [POINTER] point32.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
    O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
    O4 - HKLM\..\Run: [srng] \Program Files\Srng\Srng.exe
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [MSVersion] C:\WINDOWS\System32\iefeaturesversion.exe
    O4 - HKLM\..\Run: [iefeatures] C:\WINDOWS\System32\iefeatures.exe
    O4 - HKCU\..\Run: [MoneyAgent] ""C:\Program Files\Microsoft Money\System\Money Express.exe""
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
    O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /startmonitor
    O4 - HKLM\..\RunOnce: [DELDIR0.EXE] "C:\DOCUME~1\TRACYD~1\LOCALS~1\Temp\DELDIR0.EXE" "C:\Program Files\McAfee\McAfee Shared Components\Guardian\"
    O4 - Startup: Pop-Up Stopper.lnk = C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
    O4 - Global Startup: SpywareBlaster.lnk = C:\Program Files\SpywareBlaster\spywareblaster.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Create Mobile Favorite (HKLM)
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
    O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
    O16 - DPF: {2CAB81F6-1CBB-49FD-809E-B2D37D0CFFED} (IEFeature Class) - http://www.popmonster.com/control/src/iefeatures.ocx
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab
    O16 - DPF: {76D90D08-EAB7-46D8-BF99-87445BF59E72} (SystemInfo Class) - http://directv.direcway.com/dwayready/dpcsysinfo.cab
    O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://webchat.dell.com/Media/VisitorChat/TLIEFlash.CAB
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
  2. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,331
    Location:
    Netherlands
    Hi SuaSponte,

    Welcome at Wilders. :)

    Check the following items in HijackThis.
    Close all windows except HijackThis and click Fix checked:

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

    O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - C:\WINDOWS\bi.dll
    O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\n3tpa1p.dll

    O2 - BHO: (no name) - {14b3d246-6274-40b5-8d50-6c2ade2ab29b} - C:\Program Files\Srng\SNHelper.dll

    O2 - BHO: (no name) - {C608090C-8257-4F65-B236-A71A4B2E2E3E} - C:\WINDOWS\System32\deskmxon.dll

    O4 - HKLM\..\Run: [srng] \Program Files\Srng\Srng.exe

    O4 - HKLM\..\Run: [MSVersion] C:\WINDOWS\System32\iefeaturesversion.exe
    O4 - HKLM\..\Run: [iefeatures] C:\WINDOWS\System32\iefeatures.exe

    O16 - DPF: {2CAB81F6-1CBB-49FD-809E-B2D37D0CFFED} (IEFeature Class) - http://www.popmonster.com/control/src/iefeatures.ocx

    Then reboot and delete:
    C:\Program Files\Srng <= entire folder
    C:\WINDOWS\System32\iefeaturesversion.exe
    C:\WINDOWS\System32\iefeatures.exe

    Could you please send this file to the address in my profile:
    C:\WINDOWS\System32\deskmxon.dll

    I'd like to have a closer look and will keep you posted on anything I find out.

    Also you can remove SpywareBlaster from the StartUp folder. It does not need to be running in order to protect you like SpywareGuard does.

    Regards,

    Pieter
     
  3. SuaSponte

    SuaSponte Registered Member

    Joined:
    Jan 6, 2004
    Posts:
    16
    Location:
    USA - Dallas, Texas
    Here is the latest Log.

    Logfile of HijackThis v1.97.6
    Scan saved at 9:09:47 AM, on 1/6/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\carpserv.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
    C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
    C:\WINDOWS\svchost.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
    C:\WINDOWS\System32\snmp.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
    C:\Program Files\SpywareGuard\sgmain.exe
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Tracy Dexter\Local Settings\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wilderssecurity.com/index.php?board=17
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = sas.r3.attbi.com:8000
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = sas.r3.attbi.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.dellnet.com/
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [CARPService] carpserv.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [POINTER] point32.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
    O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [PestPatrol Control Center] C:\Program Files\PestPatrol\PPControl.exe
    O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
    O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
    O4 - HKCU\..\Run: [MoneyAgent] ""C:\Program Files\Microsoft Money\System\Money Express.exe""
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
    O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /startmonitor
    O4 - HKLM\..\RunOnce: [DELDIR0.EXE] "C:\DOCUME~1\TRACYD~1\LOCALS~1\Temp\DELDIR0.EXE" "C:\Program Files\McAfee\McAfee Shared Components\Guardian\"
    O4 - Startup: Pop-Up Stopper.lnk = C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Create Mobile Favorite (HKLM)
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
    O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab
    O16 - DPF: {76D90D08-EAB7-46D8-BF99-87445BF59E72} (SystemInfo Class) - http://directv.direcway.com/dwayready/dpcsysinfo.cab
    O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://webchat.dell.com/Media/VisitorChat/TLIEFlash.CAB
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

    Pest Patrol found 142 items, but I have to buy the program to delete them.
     
  4. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,331
    Location:
    Netherlands
    Hi SuaSponte,

    Thanks for sending me the file.

    Vendor:Adsincontext
    Category:Malware
    Object Type:File
    Size:122880 Bytes
    Location:i:\manege (kijk uit)\deskmxon.dll
    Last Activity:5-1-2004 23:00:00
    Risk LevelLow
    Comment:
    Description:No Detail Information Available.

    You can delete it. Seeing that you are using SpywareGuard, these will not be able to sneak in again unnoticed. SpywareGuard will alert you to any BHO being added.

    They are hard to identify since they use random names and CLSID numbers, but SpywareGuard will warn you about any BHO being added, good or bad, leaving the final decision up to you.
    If you are not installing anything just deny permission.
    When you are not sure, feel free to ask.

    To scan for spyware you can also download Spybot - Search & Destroy
    After installing, first press Online, and search for, put a check mark at, and install all updates.
    Next, close all IE windows, hit 'Check for Problems', and have SpyBot remove all it marks in red.

    Or, download Ad-Aware at lavasoft.usa.com
    After installing AAW, and before running the program, update by using the Globe icon.
    Shut down and restart Ad-Aware.
    Now press "Scan Now", "Select drives\folders to scan" and select the active partition (usually C: ), then 'next', and let Ad-Aware scan your drives.
    It will find a number of "bad" files and registry keys. Click 'Next' again.
    Rightclick in that pane and choose "select all" and click 'next'.
    It will ask you whether you'd like to remove all checked items. Click OK.
    Finally, close Ad-Aware, and reboot.

    Both are free, although AdAware also has a paid version, the free one will clean what it finds.

    Regards,

    Pieter
     
  5. SuaSponte

    SuaSponte Registered Member

    Joined:
    Jan 6, 2004
    Posts:
    16
    Location:
    USA - Dallas, Texas
    Same problems on my wife's computer. Ran AdAware and Spybot. Here is her hijackthis log.

    Logfile of HijackThis v1.97.7
    Scan saved at 9:50:08 AM, on 1/6/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\WINDOWS\System32\wbem\wmiapsrv.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\SpywareGuard\sgmain.exe
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\Documents and Settings\Tracy\Local Settings\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\mcupdate.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [sr1exe] "C:\Documents and Settings\All Users\Application Data\Dell\Alert\252\updtSup3.exe"
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
    O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\NetWaiting.exe
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O9 - Extra button: Create Mobile Favorite (HKLM)
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
     
  6. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,331
    Location:
    Netherlands
    Hi SuaSponte,

    I found no problems in that last log, but I spotted one more in the first one.

    Please find this file: C:\WINDOWS\svchost.exe
    Note: Not the one in the System32 folder but the one in the Windows folder and mail that to me as well please.

    Regards,

    Pieter
     
  7. SuaSponte

    SuaSponte Registered Member

    Joined:
    Jan 6, 2004
    Posts:
    16
    Location:
    USA - Dallas, Texas
    Thank you for ALL your help. I am very thankful of groups like this.

    Pieter, the file is on it's way to you.
     
  8. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,331
    Location:
    Netherlands
    Hi SuaSponte,

    Please delete that file as well.
    This is a piece of what I found inside:
    So it is obviously related to the SRNG spyware we removed.

    You may have to boot into safe mode to delete it succesfully.

    Regards,

    Pieter
     
  9. SuaSponte

    SuaSponte Registered Member

    Joined:
    Jan 6, 2004
    Posts:
    16
    Location:
    USA - Dallas, Texas
    Deleted as advised. I didn't know there was an alternative to getting into Safe Mode other than the repeated pressing of F8.
     
  10. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,331
    Location:
    Netherlands
    Good job. :)

    The F8 method always annoyed me enormously, since I managed to miss the right timing very often, so I was very glad when I found that site. :)

    Regards,

    Pieter
     
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