1. sockie talks about a computer being infected which is a frequent topic here. 2.He also talks about the refund and licencing policy which is also discussed here from time to time. He also mentions an alledged lack of response from a vendor which is a topic now and then. So while I don't agree with the sockie regarding a refund, regulatory authorities have been known to surprise from time to time and I'd be interested in their view of this matter should they deem it appropriate to look into it as sockie apparently is asking them to do. Also the responses to sockie have thus far been reasonably correct and if the mods felt as you do the thread would have been closed.